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About the Role
Be the operational backbone of large-scale remediation and recovery projects. At SERVPRO, we manage complex disaster recovery operations that demand precision, speed, and problem-solving. As a Project Coordinator, you'll translate technical field expertise into seamless project execution, coordinating crews, managing timelines, and keeping customers informed through some of their most critical situations.
Responsibilities
- Serve as a liaison between customers, field teams, and project stakeholders
- Provide clear updates and maintain consistent communication throughout the project lifecycle
- Track project status, timelines, and work-in-progress daily
- Support Project Managers with documentation, scheduling, and job tracking
- Create preliminary estimates using estimating software
- Review and validate job site documentation for accuracy and completeness
- Ensure files are organized from project start through completion
- Collaborate across departments to keep projects moving efficiently
- Assist with administrative and coordination needs as they arise
Requirements
- Previous experience in the reconstruction or construction industry a must
- 1+ year of customer service, administrative, or office experience
- Strong organization and multitasking skills in a fast-paced environment
- Detail-oriented with a proactive, solutions-focused mindset
- Comfortable using common business software and computer applications
- Occasional filing and light lifting may be required, along with bending or standing as needed.
Skills
- Customer communication
- Team communication
- Project coordination
- Documentation
- Estimating
- Operational support
- Multitasking
- Problem-solving
Location
- In-Office
Work Type
- Full-Time
- In-Office
Experience Level
- 1+ year of customer service, administrative, or office experience
Education Level
- High school diploma or GED preferred
Benefits
- Health insurance
- Paid time off
- Profit sharing
- Vision insurance
- Wellness resources
- 401(k)
- 401(k) matching
- Company parties
- Dental insurance
About the Company
- SERVPRO is a trusted leader in restoration and reconstruction, helping communities recover from water, fire, mold, and storm damage.
- Our teams move quickly, communicate clearly, and take pride in helping customers rebuild.
- Each SERVPRO® Franchise is independently owned and operated.
- All employees are hired by, employed by, and under the supervision of the independently owned SERVPRO franchise listed in this posting, not SERVPRO Industries, LLC or the SERVPRO franchisor.
Equal Opportunity
- SERVPRO of Northwest Brooklyn is committed to a respectful, inclusive workplace where all employees feel valued and supported.
- We welcome applicants of all backgrounds and make employment decisions based on qualifications, merit, and business needs.
- We are an equal opportunity employer and do not discriminate based on any status protected by applicable law.