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Tailor your resume to this High Risk MRI Administrative Assistant role.
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About the Role
The MRI administrative assistant will perform daily administrative duties serving MRI patients, including check-in, ensuring patient comfort, and assisting the High-Risk Department with prior authorizations, medical records, and specimen kit preparation.
Responsibilities
- Retrieve and triage voicemails from patients and referring doctors’ offices
- Check in MRI patients (~18-20 per day) and Blood draw patients (up to 4 per day)
- Submit insurance prior-authorization paperwork
- Monitor daily dashboards
- Day ahead patient chart prep
- Electronic billing of services
- Maintain cancellation list and contact patients as last-minute appointments become available
- Prepare blood and buccal specimen kits
- Oversee consent paperwork for genetic testing
- Prepare patient educational materials for newly diagnosed patients
- Ensure cleanliness of waiting room
- Support an efficient, on-time daily schedule
- Stock gowns, juice and snacks
- Scanning and faxing
Requirements
- 2+ years’ experience working in healthcare practice or hospital
- Able to maintain highest level of confidentiality
- Performance Standards: Expected to perform well in a team environment, also possessing the ability to work independently with minimal supervision.
- The expectation is that the needs of the patient are always the priority.
- The ability to multitask and attention to detail is essential in this role.
- This position reports directly to the High-Risk Department Manager.
Skills
- Excellent interpersonal and organizational skills
- Attention to detail
- Superior customer service skills
- Basic understanding of computer technology
Work Type
- Full-time
- Occasional Saturdays
Education Level
- Associates degree