Sales Engineer (Technical Support) at CACI International | AL, US | Rezi

Sales Engineer (Technical Support) at CACI International

Sales Engineer (Technical Support)

CACI International · AL, US

3 days ago

Sales Engineer (Technical Support)

CACI International · AL, US

3 days ago
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About the Role

The Sales Engineer will support all sales activities by providing technical expertise throughout customer engagements. This role includes integration support, training, product sustainment tasks, and close collaboration with internal and external stakeholders to ensure successful deployments and high customer satisfaction.

Responsibilities

  • Support Account Executives and Account Managers in all technical aspects of customer engagements.
  • Provide technical support for new platform integrations and participate in pre-sale technical discussions.
  • Deliver technical documentation and remote integration assistance as required.
  • Conduct product training for customers in both pre and post-sale phases.
  • Travel regularly to customer sites to support bailments, demos, and new product deliveries.
  • Serve as a subject matter expert on gimbal operation and performance expectations.
  • Assist with product sustainment activities, including firmware updates and new feature rollouts.
  • Support trade shows, industry events, and field exercises.
  • Collaborate with Field Service Representatives to troubleshoot issues, address performance concerns, and process RMAs.
  • Capture customer feedback on limitations, capability gaps, and new requirements to inform engineering design efforts.

Requirements

  • 2+ years of technical or engineering experience with hardware integration on autonomous or unmanned platforms (UAS, USV, UGV).
  • 2+ years of sales engineering, customer support, or field support experience.
  • Familiarity with the defense technology ecosystem and unmanned systems applications.
  • Strong ability to articulate product capabilities and engage effectively with customers and partners.
  • Ability to travel on short notice for customer engagements and demonstrations.
  • On site work required; remote work is not authorized. Candidate must work from a CACI facility when not traveling.

Skills

  • EO/IR camera payloads integration or operation
  • Machine vision
  • Full motion video systems
  • EM spectral sensor technology for ISR applications
  • MAVLink
  • ArduPilot
  • QGroundControl
  • Optics
  • Photonics
  • Focal plane systems
  • Stabilization technologies
  • TCP/IP networking

Location

  • Huntsville, AL
  • Bozeman, MT
  • Austin, TX
  • San Diego, CA

Work Type

  • Full time
  • On site

Experience Level

  • 2+ years of technical or engineering experience
  • 2+ years of sales engineering, customer support, or field support experience

Education Level

  • Bachelor’s degree in engineering or a related technical field

Salary/Compensations

  • $51,800-$106,200

Benefits

  • Healthcare
  • Wellness
  • Financial
  • Retirement
  • Family support
  • Continuing education
  • Time off benefits
  • Flexible time off

About the Company

  • At CACI, we place character and innovation at the center of everything we do.
  • As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.
  • CACI values the unique contributions that every employee brings to our company and our customers - every day.
  • Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

Equal Opportunity

  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any other protected characteristic.