Supervising Welfare Fraud Investigator (2967) - Investigations Unit- Human Services Agency (167737) at City and County of San Francisco | San Francisco, California, United States | Rezi

Supervising Welfare Fraud Investigator (2967) - Investigations Unit- Human Services Agency (167737) at City and County of San Francisco

Supervising Welfare Fraud Investigator (2967) - Investigations Unit- Human Services Agency (167737)

City and County of San Francisco · San Francisco, California, United States

3 days ago

Supervising Welfare Fraud Investigator (2967) - Investigations Unit- Human Services Agency (167737)

City and County of San Francisco · San Francisco, California, United States

4 days ago
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About the Role

The Supervising Welfare Fraud Investigator oversees and conducts complex administrative, civil, and criminal investigations on behalf of the Department of Human Services. This position supervises investigative staff while ensuring compliance with applicable laws, policies, and investigative standards. As a sworn peace officer, the incumbent applies comprehensive knowledge of legal standards related to detentions, searches, arrests, and courtroom procedures, including providing sworn testimony and depositions. The role involves directing and participating in investigative activities that may lead to criminal prosecution and requires the physical ability to perform the essential duties of a peace officer, including making arrests and using reasonable force.

Responsibilities

  • Oversees and conducts a variety of civil, criminal, and administrative investigations by interviewing witnesses, key subjects, and experts and collecting, preserving, and analyzing evidence.
  • Oversees and directs the use of confidential data systems (e.g., CLETS, DMV, credit reporting, EBT, welfare systems).
  • Oversees and conducts investigations into suspected criminal negotiation of welfare warrants to determine if fraud has occurred.
  • Prepares specialized administrative and investigative reports for executive staff, Investigations Manager, and other departments.
  • Prepares evidence for presentation in criminal courts and administrative hearings.
  • Assists in the development of unit and Departmental policies related to law enforcement, including arrest techniques, officer safety, and use of force.
  • Evaluates Department policies and procedures for fraud opportunities and security weaknesses, making recommendations to DHS Executive Staff.
  • Reviews and assigns investigative referrals regarding welfare fraud, administrative claims, child deaths, alleged criminal conduct by Department employees, and threats against employees.
  • Trains, evaluates, and supervises professional investigative staff.
  • Oversees the work of the assigned Investigations Unit, checking for completeness and appropriate investigative methods.
  • Acts for the Chief Investigator in routine and assigned special matters in their absence.
  • Acts as a liaison between the Department of Human Services and other criminal justice agencies.
  • Makes criminal arrests, detentions, and assures proper cause, using physical force when necessary.
  • Executes search warrants.
  • Provides superiors with adequate demonstration of minimum standards for requested detentions, arrests, and search warrants.
  • Uses vigorous safety precautions in handling and maintaining firearm(s), testing semi-annually.
  • Facilitates regular training related to use of force, firearms, searches, detentions, and arrests.
  • Operates motor vehicles for investigations, transport, and delivery of evidence.

Requirements

  • Possession of a baccalaureate degree from an accredited college or university.
  • Five (5) years of criminal justice investigative experience.
  • Peace officer status - verification of certification must be submitted with the application.
  • Possession of or ability to obtain a valid California driver license.
  • Ability to travel to different sites.
  • Requires eye-hand coordination and manual dexterity for data-entry.
  • Extensive VDT exposure.
  • Must meet Minimum Qualification requirements by the final filing date.
  • Prior to appointment, background will be reviewed to determine fitness for the position.
  • Employees must meet P.O.S.T. standards and comply with laws applicable to peace officer positions.
  • Applicants will be required to complete P.O.S.T. personal history statement.
  • Must have a current history of careful and responsible motor vehicle operation.
  • Candidates must not have been convicted of a felony.
  • Candidates must pass all parts of the background investigation.
  • All employees may be subject to drug and alcohol testing upon reasonable suspicion or after a work-related accident.
  • Applicants may be required to submit verification of qualifying education and experience.
  • Falsifying education, training, or work experience may result in disqualification.

Skills

  • Knowledge of legal standards related to detentions, searches, arrests, and courtroom procedures.
  • Ability to provide sworn testimony and depositions.
  • Investigative techniques.
  • Evidence collection and preservation.
  • Report writing.
  • Supervision and training.
  • Law enforcement protocols.
  • Firearm use and maintenance.
  • Use of force principles.
  • Communication skills.
  • Critical thinking.
  • Decision making.
  • Leadership.
  • POST certification in Fraud/Forgery (Desirable).
  • Experience in Welfare Fraud (Desirable).

Location

  • San Francisco

Work Type

  • Permanent Civil Service
  • Position-Based Test

Experience Level

  • Supervisory
  • 5 years of criminal justice investigative experience

Education Level

  • Baccalaureate degree
  • Additional experience may substitute for degree on a year-for-year basis (up to 2 years).

Salary/Compensations

  • $135,434.00 - $164,580.00 Yearly

Benefits

  • Employee Benefits Overview

About the Company

  • At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential.
  • Comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), united by a commitment to deliver essential services that support and protect people, families, and communities.
  • Provides financial, nutritional and employment support, child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities.
  • Committed to rooting out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people served.
  • Fosters a work environment where differences are celebrated and everyone has what they need to thrive.

Equal Opportunity

  • The City and County of San Francisco encourages women, minorities and persons with disabilities to apply.
  • Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.