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About the Role

Scale is seeking a seasoned Head of Workplace to lead our global Workplace function across approximately 10 offices worldwide. This role owns the real estate portfolio, budget, and daily office experience, managing integrated facilities management partners and outsourced service providers. You will build and lead the Workplace team, partner with Security on safety and preparedness, and collaborate with international leaders to ensure our offices are safe, well-run, cost-effective, and desirable places to be.

Responsibilities

Lead strategy, planning, and oversight of Scale’s global real estate portfolio across ~10 offices.
Manage site selection, acquisition, lease negotiation and administration, renewals, and disposition of properties.
Partner with International HR and business leaders to plan for growth and expansion into new markets.
Use occupancy, utilization, and cost data to decide when to grow, consolidate, or exit space.
Own the relationship with our integrated facilities management partner (CBRE) and other outsourced service providers.
Define and manage SLAs, KPIs, and regular performance reviews to deliver a consistent, high-quality experience in every office.
Lead vendor sourcing, contract negotiations, and renewals.
Own the global Workplace and Real Estate budget, including leases, facilities operations, food and beverage, and capital projects.
Build annual budgets and forecasts, track spend against plan, and report regularly to Finance and leadership.
Find ways to reduce cost without compromising the employee experience.
Oversee food and beverage programs across all offices, including catering vendors, service models, dietary needs, and budget.
Partner with Employee Experience on events, amenities, and programs that bring people together and strengthen our culture.
Gather employee feedback and use it to keep improving the office experience.
Lead office openings, expansions, relocations, and build-outs from start to finish.
Design flexible, sustainable, and collaborative workspaces that use technology to support how our teams work.
Partner closely with Security on workplace safety, emergency preparedness, and business continuity planning.
Own health and safety compliance at each site, including evacuation plans, drills, first aid/AED readiness, and incident response procedures.
Ensure compliance with all legal, regulatory, and environmental requirements related to our offices and real estate.
Build, lead, and develop a global team of Workplace professionals, working alongside on-site vendor teams.
Partner with People, Security, IT, Finance, and Legal to set consistent workplace standards and make aligned decisions.

Requirements

Proven experience leading a global, multi-site Real Estate and Workplace function.
Deep experience managing integrated facilities management partners (e.g., CBRE, JLL, Cushman & Wakefield) and outsourced service models.
Track record of owning and managing large, multi-million-dollar operating and capital budgets.
Experience negotiating leases and leading office openings, build-outs, and relocations, including internationally.
Strong analytical skills and a data-driven approach to decision-making.
Ability to think strategically and balance cost, employee experience, and business needs.
Excellent project management skills, with a track record of delivering projects on time and within budget.
Experience building and leading strong Workplace teams made up of both FTEs and vendor partners.
Excellent communication and stakeholder management skills, with the ability to influence senior leaders and collaborate cross-functionally.
Highly adaptable approach to a fast-paced, high-growth business environment.

Skills

Real Estate Portfolio Management
Vendor Management
Financial Management
Project Management
Team Leadership
Cross-Functional Collaboration
Data-driven decision-making
Strategic Thinking
Communication
Stakeholder Management
Adaptability

Location

San Francisco
New York
Seattle

Work Type

Full-time

Experience Level

Senior

Salary/Compensations

$1—$1 USD

Benefits

Comprehensive health, dental and vision coverage
Retirement benefits
Learning and development stipend
Generous PTO
Commuter stipend (potential)

About the Company

Scale is a cutting-edge artificial intelligence startup dedicated to revolutionizing the way businesses leverage AI and machine learning technologies.
We specialize in providing high-quality training data to fuel the development of AI models across various industries.
At Scale, our mission is to develop reliable AI systems for the world's most important decisions.
Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact.
We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force.
We are expanding our team to accelerate the development of AI applications.

Equal Opportunity

We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities.
We comply with the United States Department of Labor's Pay Transparency provision.