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About the Role

This strategic leadership role is responsible for the governance, performance, and continuous improvement of client treasury operations across a significant portfolio of occupier accounts. The role ensures effective management of client funds, banking structures, cash forecasting, payment operations, controls, compliance, and treasury risk management on behalf of clients. The successful candidate will play a critical role in supporting the growth of the Occupier Services business, enhancing treasury capabilities, and reinforcing Colliers' reputation as a trusted advisor.

Responsibilities

Lead the development of the UK Occupier Client Treasury function, ensuring alignment with Global Occupier Services objectives and client requirements.
Define and implement the strategic roadmap for treasury operations, controls, technology, and service delivery.
Provide leadership and guidance to treasury managers and specialists, fostering a high-performance and client-focused culture.
Partner with UK and Global leadership teams to support business growth, client retention, and new client onboarding.
Act as the senior treasury advisor for occupier clients and internal stakeholders.
Oversee the management of client monies held across a wide range of occupier accounts.
Ensure all client funds are managed in accordance with contractual obligations, regulatory requirements, and best practice.
Maintain robust controls over bank account structures, authorisations, and cash movements.
Monitor liquidity requirements across client portfolios and ensure operational funding obligations are met.
Drive optimisation of cash management processes while maintaining strong governance standards.
Provide oversight of high-volume payment and receivables operations supporting occupier clients.
Ensure efficient and controlled processing of supplier payments, landlord payments, tax obligations, and other disbursements.
Establish and monitor Treasury Service Level Agreements (SLAs) and operational performance metrics.
Lead operational resilience planning for treasury processes and banking infrastructure.
Ensure treasury operations support evolving client and business requirements.
Manage relationships with banking partners supporting UK Client Treasury activities.
Lead the establishment, rationalisation, and governance of client bank account structures.
Support banking due diligence and onboarding requirements for new client mandates.
Oversee banking service reviews, fee analysis, and service optimisation initiatives.
Collaborate with global treasury counterparts on strategic banking initiatives and technology solutions.
Develop and enhance short, medium, and long-term client cash forecasting capabilities.
Ensure appropriate liquidity management practices are in place across client portfolios.
Provide actionable insights to account leadership teams regarding cash positions and funding requirements.
Improve forecasting accuracy through reporting automation and enhanced data analytics.
Support strategic decision-making through comprehensive treasury reporting and analysis.
Identify, assess, and manage treasury-related risks across client operations, including liquidity risk, operational risk, counterparty and banking risk, payment fraud and cyber risk, and regulatory and compliance risk.
Ensure robust segregation of duties and treasury control frameworks are maintained.
Lead treasury governance reviews and control enhancement programmes.
Support enterprise risk management initiatives relevant to client treasury activities.
Ensure treasury activities comply with all client contractual obligations, internal policies, and regulatory requirements.
Maintain strong governance frameworks for client money management and treasury operations.
Support internal and external audits relating to treasury activities.
Ensure treasury policies, procedures, and control documentation remain current and fit for purpose.
Deliver executive-level reporting on treasury performance, risk, and compliance matters.
Build trusted relationships with senior client contacts and act as an ambassador for the Treasury function.
Partner with Account Directors, Client Finance teams, Lease Administration, Facilities Management, and Procurement teams.
Provide treasury expertise during client bids, transitions, and account expansions.
Present treasury strategies, performance updates, and risk assessments to senior stakeholders.
Collaborate closely with Global Occupier Services and Corporate Finance leadership teams.
Drive treasury transformation initiatives across systems, controls, and reporting platforms.
Identify opportunities for automation, digitisation, and process simplification.
Lead treasury-related system implementations and enhancements.
Leverage data analytics and technology to improve visibility, accuracy, and control.
Champion continuous improvement and innovation across the Client Treasury function.

Requirements

Significant treasury leadership experience within corporate real estate, outsourcing, professional services, banking, or a related industry.
Extensive experience managing client funds, treasury operations, and cash management activities.
Proven experience leading treasury teams and developing talent.
Strong understanding of treasury controls, governance frameworks, and operational risk management.
Experience managing banking relationships and payment infrastructures.
Demonstrable experience in cash flow forecasting, liquidity management, and treasury reporting.
Strong analytical, financial modelling, and problem-solving skills.
Excellent communication and stakeholder management capabilities.
Ability to influence senior executives, clients, and business leaders.

Skills

Treasury leadership
Client funds management
Cash management
Treasury operations
Team leadership
Talent development
Treasury controls
Governance frameworks
Operational risk management
Banking relationship management
Payment infrastructures
Cash flow forecasting
Liquidity management
Treasury reporting
Analytical skills
Financial modelling
Problem-solving
Communication skills
Stakeholder management
Influencing skills
Treasury transformation
Automation
Digitisation
Process simplification
Data analytics
Technology implementation

Location

London

Work Type

Flexible working arrangements
Hybrid working arrangements

Experience Level

Director level
Experienced

Education Level

Qualified Accountant (ACA, ACCA or CIMA) and/or ACT qualification (AMCT/CMCT/FFCT) is desirable.
Knowledge of client money regulations and trust account structures is desirable.
Experience within commercial real estate, occupier services, facilities management or outsourcing sectors is desirable.
Experience managing treasury activities across multiple clients and jurisdictions is desirable.
Experience leading treasury transformation, automation or technology programmes is desirable.
Exposure to multinational treasury environments and global service delivery models is desirable.

Salary/Compensations

Competitive salary and performance-based bonus.

Benefits

Comprehensive benefits package.
Professional development opportunities.
Leadership opportunities.
Career progression within a global organisation.

About the Company

Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers and investors on a local, national and international basis.
Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research.
We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types.
The UK business is headquartered in London, with over 1300 specialists throughout 16 offices across the UK and Ireland.

Equal Opportunity

Colliers is proud to be an equal opportunities employer.
We do not discriminate based on age; disability; gender; gender reassignment; marriage and civil partnership; pregnancy and maternity; race (including colour, nationality and ethnic or national origins); religion or belief; sex; or sexual orientation.
We also value diverse experience and neurodiversity.
We make reasonable adjustments in line with the Equality Act 2010.
As a Disability Confident Employer, we want every candidate to feel welcome.
If anything would help you take part in our process, such as extra time or rest breaks, step-free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history.