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About the Role

The Area Maintenance Supervisor travels to assigned sites within their region to perform maintenance tasks, support Community Managers by ensuring site safety and property maintenance, and process work orders. This role ensures compliance with OSHA regulations and company policies, coordinates with staff and vendors, and provides excellent customer service to residents.

Responsibilities

Perform maintenance tasks as requested by Regional Maintenance Supervisors and/or the Director of Maintenance.
Ensure site safety and completion of required property maintenance.
Prioritize and process work orders, including urgent and routine maintenance.
Ensure all maintenance work is done in compliance with OSHA regulations, and Guardian policies and procedures.
Coordinate with other property staff and vendors.
Provide outstanding customer service to residents.
Provide well-timed and proactive property maintenance.
Safeguard the good financial health and stability of the property.
Complete all required paperwork and reports on time.
Always represent Guardian in a positive and professional manner.
Support Community Managers’ efforts to ensure that the properties fully meet and exceed property management obligations.
Maintain properties to follow all local, state, and federal laws (fire, backflow, OSHA, etc.).
Alert Community Managers of any potential liabilities or repairs.
Identify property problems and repairs needed in the areas of structural, electrical, plumbing, and appliances.
Purchase maintenance supplies and adhere to property maintenance budget.
Respond to all service requests and complete all work order and apartment turnovers in a timely and professional manner.
Gather bids for property improvement.
Keep accurate records of current space conditions including roof, HVAC, utilities and special circumstances.
Keep model units in condition to show and make sure that the office, maintenance work area, grounds and common areas are always neat and clean.
Regularly inspect properties and vacant apartments and coordinate the work and schedules of property vendors.
Carry a property cell phone and be on call for emergencies after business hours and on weekends, on a rotating basis with other staff.
Communicate with Community Managers / Regional Maintenance Supervisors about any issues, or resident questions or concerns.
Perform maintenance or coordinate maintenance of pools, spas, and pool areas (if applicable).
Follow confidentiality guidelines for all resident, property, owner, and Guardian information.
Accurately record time worked, adhere to time keeping guidelines including approving site staff time records daily.
Liaison with corporate departments to provide a team approach to the management of the property/ies.
Establish and maintain collaborative working relationships between departments and with coworkers.
Constantly strive for improvements in work process and results to better meet resident needs, ownership goals and objectives, and company standards and expectations.
Perform other duties as assigned by Community Managers in conjunction with Regional Maintenance Supervisors and/or Director of Maintenance.

Requirements

Minimum of three (3) years’ experience in property maintenance or a related field.
Prior experience performing inspections (previous REAC inspection experience, strongly preferred).
High school diploma or GED.
Basic knowledge of building trades, such as plumbing, electric, and carpentry.
Ability to lift a minimum of 50 lbs.
Comfortable on ladders at heights of 15 feet.
Excellent attention to detail and organizational skills.
Ability to speak, read and write in English.
Ability to communicate effectively and in a timely manner; both verbally and in writing.
Ability to complete online and in-person company training requirements for this position within pre-determined deadlines and attend other training sessions as required.
Possess basic computer-literacy and willingness to complete regular tasks using standard computer or web-based technology.
Own or have access to a reliable, properly insured vehicle for use in business transportation needs, possess a valid driver's license.

Skills

Property maintenance
Inspections
REAC inspection
Building trades (plumbing, electric, carpentry)
Attention to detail
Organizational skills
Effective communication (verbal and written)
Basic computer literacy
Customer service
Teamwork
Initiative
Professionalism

Location

Arizona
New Mexico
Texas

Work Type

Full-time
Traveling

Experience Level

Minimum 3 years experience in property maintenance

Education Level

High school diploma or GED

Salary/Compensations

$28.00 - $31.00 / hr
Bonus potential

Benefits

Medical/Vision/Prescription Insurance
Dental Insurance
Medical/Dependent Care FSA
Life/AD&D Insurance
Employer-matched 401-K
10 days of Vacation Time per year
1 hour of Sick Time for every 30 hours worked
11 Paid Holidays + 1 Birthday Holiday + 1 Flex Holiday
Employee Assistance Program
Culture of learning and development
Upward mobility opportunities
Ample training

About the Company

Guardian is a developer, owner, and operator of multifamily properties, providing innovative real estate solutions dedicated to community and housing for all.
Based in the Pacific Northwest, our customer-focused team is committed to supporting and lifting the communities we serve.
Since 2002, Guardian has developed or acquired 14,600 multifamily units and 350,000 square feet of commercial space.
With more than 500 team members, our management portfolio consists of 149 communities across five states.
Property Management is our strength. People have always been our passion.
Recognized as a Top Workplace employer in 2022 and 2023.
Actively engaged in superior real estate management and enhancing the communities in which we live and work.
Active contributor to a variety of housing and education causes.
Named the Top Philanthropic organization for medium-size companies in its headquarters region in 2023.
A third-generation, family-owned firm with growth and stability.
A leading Pacific Northwest real estate management and investment firm.

Equal Opportunity

This institution is an equal opportunity provider and employer.
If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at http://www.ascr.usda.gov/complaint_filing_cust.html, or at any USDA office, or call (866)632-9992 to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Avenue, S.W., Washington, D.C. 20250-9410, or by fax at (202) 690-7442.