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About the Role

Veterinary Assistant, Emergency & Critical Care position at Austin Veterinary Emergency & Specialty (AVES), a new, state-of-the-art 45,000 sq. ft. hospital. Seeking skilled, self-motivated, and team-oriented professionals passionate about delivering exceptional care in advanced veterinary medicine.

Responsibilities

Assist practitioners and Licensed Veterinary Technicians to the fullest extent possible.
Help improve the quality of care given to patients.
Aid in achieving greater efficiency by relieving staff of technical work and administrative detail.
Provide patient restraint and follow safety protocols for exams, procedures, and treatments.
Support technicians with inpatient, outpatient, triage, anesthesia, and transport tasks.
Assist in post-operative care, patient recovery, and ongoing treatments.
Prepare lab samples, manage invoicing, and assist with patient admissions and discharges.
Escort clients, record patient history and vitals, and assist doctors during exams.
Maintain cleanliness and hygiene in exam rooms, radiology, and CT suites.
Ensure PPE is inspected annually and help with general end-of-day and discharge duties.
Support ultrasounds and other diagnostic procedures under technician guidance.
Perform and prepare lab tests (e.g., PCV, TP, chemistries) using Idexx and Antech.
Manage lab forms and sample shipments.
Maintain accurate patient records and ensure all lab results are filed and entered.
Collect and handle blood and urine samples.
Operate and maintain digital radiography units, anesthesia machines, and monitors.
Record treatments, diagnostics, and communications in medical records with proper invoicing.
Communicate patient updates to doctors, technicians, and clients professionally.
Report equipment issues across multiple departments.
Assist Primary Care Providers (PCPs) as needed.

Requirements

High School Diploma or equivalent.
At least 1 year of experience as a veterinary assistant, dedicated to providing outstanding client service and excellent patient care preferred.
Culture builders—team players eager to promote trust, collaboration, and a positive work environment.
Adaptability—individuals willing to go the extra mile to ensure the best patient and client experience.
Fluent English skills (speaking & reading) are required.
Fluency in multiple languages is a plus.

Skills

Patient restraint
Safety protocols
Inpatient support
Outpatient support
Triage support
Anesthesia support
Transport support
Post-operative care
Patient recovery
Treatment assistance
Lab sample preparation
Invoicing
Patient admissions
Patient discharges
Client escorting
Patient history recording
Vital signs recording
Doctor assistance
Exam assistance
Cleanliness maintenance
Hygiene maintenance
PPE inspection
End-of-day duties
Discharge duties
Ultrasound support
Diagnostic procedure support
Lab test performance
Lab test preparation
Idexx usage
Antech usage
Lab form management
Sample shipment management
Record keeping
Blood sample collection
Urine sample collection
Digital radiography operation
Anesthesia machine operation
Monitor operation
Treatment recording
Diagnostic recording
Communication recording
Client communication
Equipment issue reporting

Location

Austin, TX
Round Rock, TX
Cedar Park, TX
Georgetown, TX
Leander, TX
Pflugerville, TX
Hutto, TX
Kyle, TX
Buda, TX
Lakeway, TX
Bee Cave, TX
Dripping Springs, TX
Liberty Hill, TX
Manor, TX
Elgin, TX
Bastrop, TX

Work Type

Full Time
Day Shifts
Swing Shifts
Overnight

Experience Level

Based on experience

Education Level

High School Diploma or equivalent

Salary/Compensations

$19 - $25/hr.

Benefits

401(k) with matching
Health, Dental, and Vision insurance
Health Savings Account (HSA) / Flexible Spending Account (FSA)
Life and Disability insurance
Paid Time Off (PTO) and Holidays
Employee Assistance Program and Discounts (including Pet Discount)
Professional development and tuition assistance
Uniform stipend
Retirement plan

About the Company

Austin Veterinary Emergency & Specialty (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most.
As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiology—and now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology.
AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location.
This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive.
Our core values—Kindness, Integrity, Collaboration, and Consistency—are at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience.
We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff.
Ethos Veterinary Health, part of the NVA Group, is where you come to practice world-class medicine, and help shape what veterinary care becomes next.
Across our network of 140 specialty and emergency hospitals, science moves forward, standards are elevated, and innovation is put into practice every day.
You’ll work alongside respected veterinary leaders in academic-caliber hospitals designed for learning, teaching, and discovery.
Here, mentorship is a two-way street.
You’ll share your expertise, learn from others, and continue to grow, clinically, professionally, and personally.
At Ethos, you inspire hope, deliver exceptional care, and pursue veterinary medicine at its highest level, together.

Equal Opportunity

Ethos is an Equal Opportunity Employer.
Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
All employment is decided based on qualifications, competence, merit, and business need.