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About the Role
The Machine is an agentic operating system for marketing, built by Code and Theory. This role embeds a Forward Deployed Product Manager directly into implementation pods to translate client and internal needs into clear, actionable product requirements during platform rollouts. The individual will bridge product, delivery, and implementation teams, defining workflows, prototyping solutions, and shaping agent behavior.
Responsibilities
- Gather and clarify business requirements directly from clients and internal stakeholders during implementations
- Translate ambiguous workflows into structured requirements, user stories, and briefs that a delivery team can work from
- Prototype flows, prompts, and lightweight solutions to validate direction quickly, before investing in full builds
- Partner with Technical Account Managers to keep implementations moving and unblock decisions in real time
- Work closely with implementation engineers to refine solutions in-market as real usage surfaces new edge cases
- Identify recurring workflow patterns across deployments and feed them back into the core product roadmap
- Document decisions, edge cases, and process changes as the team learns
- Support discovery, solution design, and handoff across multiple concurrent deployments
- Identify and proactively communicate risks, blockers, and trade-offs as they emerge
- Stay current with modern AI tooling and bring new prototyping and prompting techniques back into the team's practice
Requirements
- 2–5 years of experience in product management, business analysis, solutions consulting, forward-deployed, or implementation roles
- Experience ideally from a startup, SaaS, or technical services environment
- A track record of owning workstreams independently and delivering high-quality work on complex, ambiguous projects with limited supervision
- Strong systems thinking and workflow intuition, with the judgment to make good calls on incomplete information
- Hands-on comfort with prototyping, prompting, and workflow design using modern AI tools
- Excellent communication skills, able to move fluidly between technical and non-technical stakeholders and between client context and internal delivery realities
- High ownership and a bias to action
- Experience working in collaborative, cross-functional environments spanning product, delivery, and engineering
Skills
- Prototyping
- Prompting
- Workflow design
- Systems thinking
- Communication
Experience Level
- Mid-level
Salary/Compensations
- $70,000 – $140,000
About the Company
- Code and Theory is a digital-first creative agency founded in 2001, operating at the intersection of creativity and technology.
- The agency solves consumer and business problems and establishes new capabilities for clients.
- They serve a global client roster of Fortune 100 companies and startups.
- Code and Theory has teams distributed across North America, South America, Europe, and Asia.
- The network includes agencies such as Kettle, Instrument, Left Field Labs, Create Group, Current, and TrueLogic.
- They work across various categories including tech, CPG, financial services, travel & hospitality, government, education, media, and publishing.
- Notable clients include Adidas, Amazon, Con Edison, Diageo, EY, J.P. Morgan Chase, Lenovo, Marriott, Mars, Microsoft, Thomson Reuters, and TikTok.
- The Code and Theory network comprises nearly 2,000 people, with a 50/50 split between engineers and creative talent.
- They seek smart, driven, and forward-thinking individuals.