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About the Role
This role is vital to Flora Food Group’s financial health, preventing trade spending leakage and maintaining accurate revenue reporting. By working closely with Sales, Finance, and Customer Service, you help keep customer accounts current and support the smooth flow of funds that enable us to deliver better food to kitchens everywhere. Your work directly impacts profitability and strengthens our ability to invest in culinary innovation.
Responsibilities
- Manage and clear customer trade deductions and disputes, ensuring accuracy and timely resolution.
- Validate and administer unauthorized trade promotion claims, identifying invalid deductions and pursuing recovery.
- Maintain precise financial records through deduction coding, reconciliations, and month-end support in SAP.
- Monitor deduction aging, prioritizing high-value cases to improve cash recovery and reduce write-offs.
- Collaborate with Sales, Customer Service, Supply Chain, and Finance teams to gather documentation and resolve issues.
Requirements
- Solid experience managing trade deductions, accounts receivable, or customer claims, ideally within the consumer packaged goods or food industry.
- Proficient in SAP and advanced Excel.
- Comfortable handling high transaction volumes with strong analytical skills.
- Communicate clearly and confidently with internal teams and customers.
- Take ownership of your portfolio and drive issues to resolution.
- Thrive in a structured yet dynamic environment, balancing accuracy with efficiency.
- Understand that excellent work in every function is what allows Flora Food Group to put better food on tables around the world.
- Bring the same rigour and care to your discipline that our teams bring to every product.
Skills
- SAP
- Advanced Excel
- Analytical skills
- Communication skills
- Ownership
- Problem-solving
Location
- Toronto, Ontario, Canada
Work Type
- Hybrid
- Temporary Contract
Experience Level
- 13 months contract
Salary/Compensations
- 60-80K
About the Company
- Flora Food Group has over 150 years of expertise in food.
- We are dedicated to building an inclusive and diverse workplace.
- We recruit based only on values, qualifications, performance, skills, behaviours, experience, and knowledge.
- We ensure job advertisements are free from unintentional bias.
Equal Opportunity
- Flora Food Group is an employer committed to diversity and inclusion in the workplace and equal opportunities for all.
- No personal characteristics should be a barrier to joining Flora Food Group.
- We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or other personal characteristics.