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About the Role

The Arrive Fresh Risk Specialist focuses on carrier vetting and load-level approvals to ensure carrier qualifications, reefer equipment, and authority meet regulatory requirements, PACA guidelines, and Arrive Fresh internal standards. This role is responsible for vetting and approving new cold-chain carriers to ensure temperature-controlled standards, USDA inspection compliance, and FSMA Sanitary Transportation rules are met. The specialist proactively identifies and mitigates cargo theft, carrier fraud, and high-risk carriers to protect perishable load value and support sales velocity.

Responsibilities

Lead the verification and onboarding process for produce carriers, ensuring compliance with cold-chain protocols, reefer unit certification, and FSMA Sanitary Transportation Rule requirements.
Utilize internal tools and third-party monitoring services to proactively identify and remove non-compliant, fraudulent, or high-risk produce carriers from the network.
Efficiently vet sales-prospect reefer carriers, maintaining operational momentum, and confirming execution of the Arrive Fresh produce addendum.
Update and maintain carrier compliance systems to reflect real-time status changes, including reefer equipment checks, safety alerts, and authority revocations.
Conduct detailed reviews of carrier profiles, verifying temperature recording capabilities and produce handling history to support network expansion.
Ensure high data accuracy to support produce operational efficiency and risk management, verifying contact information, temperature monitoring protocols, and insurance coverages.
Ensure Fresh carriers meet Arrive's High-Value/High-Risk (HVHR) vetting standards, authority checks, and produce-specific restrictions.
Review industry reports (FreightGuard, WatchDog, etc.) to flag fraudulent actors, double-brokering, or fictitious pickups targeting produce shipments.
Implement and monitor strict adherence to seal integrity, temperature recorder protocols, and cold-chain security requirements.
Respond to escalations, clarify produce-specific compliance protocols, and provide rapid resolution to keep sales and ops teams moving quickly.
Build and update compliance-related Standard Operating Procedures (SOPs) for produce carrier onboarding, vetting standards, and decertifications.
Propose enhancements based on carrier feedback, audit findings, and regulatory updates impacting reefer and produce transportation.
Stay current with FMCSA policy changes, PACA updates, and cold-chain technology trends to adjust internal compliance workflows accordingly.

Requirements

Bachelor's degree or equivalent from an accredited educational institution.
2+ years of experience in carrier compliance, risk management, or transportation operations, with exposure to produce/perishable freight or reefer shipping.
Working knowledge of FMCSA regulations, carrier onboarding practices, insurance requirements, and FSMA Sanitary Transportation Rule standards.
Prior experience within a freight brokerage environment strongly preferred.
Solid understanding of FMCSA regulations, carrier vetting practices, and cargo insurance requirements.
Proven ability to lead and develop a team in a fast-paced, deadline-driven environment.
Strong moral and ethical compass, demonstrating integrity and trustworthiness.
Excellent interpersonal and communication skills, with the ability to influence stakeholders at all levels.
Strong analytical and problem-solving skills, with sound judgment under time pressure.
Strong attention to detail and organizational skills.

Skills

Carrier vetting
Load-level approvals
Cold-chain qualification
Carrier verification
FSMA Sanitary Transportation Rule
Risk management
Fraud prevention
Data integrity
Process improvement
Communication skills
Analytical skills
Problem-solving skills
Organizational skills

Location

Austin, TX

Work Type

Onsite

Experience Level

2+ years of experience

Education Level

Bachelor's degree or equivalent

Benefits

Medical coverage
Dental coverage
Vision coverage
Life coverage
Disability coverage
Supplemental coverage
Matching 401(k) program
Employee Resource Groups
Office wide engagement activities
Team events
Happy hours
Casual dress code
Free onsite parking
Fully stocked coffee bar
Onsite gym
Free counseling sessions through Employee Assistance Program
Company paid holidays
Paid vacation time
Wellness days
100% paid parental leave
Referral Program
Relocation assistance

About the Company

Arrive Logistics is a leading transportation and technology company in North America, with plans to continue to significantly grow year over year.
We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.
When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few.
Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.

Equal Opportunity

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.