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About the Role

The Project Manager is accountable for advancing a portfolio of high-profile development applications through the City’s development review and approval processes. The role focuses on priority development sectors and requires coordinated leadership across multiple divisions, agencies, and stakeholders. Success requires disciplined project coordination, collaborative problem-solving, sound judgment, strong relationship management, and a relentless focus on delivery.

Responsibilities

Develops and implements detailed plans and recommends policies and practices regarding program-specific requirements.
Guides the advancement of a portfolio of prioritized development applications through the City’s review process from submission through planning approvals and toward construction.
Develops and maintains project plans, schedules and milestones to coordinate activities, monitor progress and maintain momentum through multiple project stages.
Manages portfolio governance, reporting and escalation processes; tracks key decisions, commitments, dependencies and required actions; and reports on portfolio status, progress and issues requiring intervention.
Manages assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.
Manages relationships for assigned portfolios, building productive relationships with developers and other external customers and stakeholders, establishing clear expectations and fostering joint accountability.
Promotes effective, predictable and responsive service by establishing clear expectations for the review process, providing timely information to applicants and development teams, and ensuring emerging issues are communicated early and transparently.
Coordinates the multidisciplinary review process across City divisions and works with external agencies and applicants to coordinate review process activities and achieve project milestones, while technical experts retain responsibility for their professional advice.
Negotiates task priorities and deadlines among colleagues without a direct reporting relationship.
Anticipates emerging risks, critical dependencies and potential bottlenecks, escalating issues and coordinating practical solutions before they become barriers to project delivery.
Integrates technical, policy, operational and stakeholder perspectives to resolve complex project issues, challenge the status quo and adapt approaches while maintaining rigorous review against City policies, standards and objectives.
Provides timely briefings and recommendations to senior management and elected officials on emerging issues, options and actions required to advance high-profile and politically sensitive development projects.
Represents and supports the Director at conferences and interagency, intergovernmental, senior staff and steering committee meetings.
Conducts research into assigned area ensuring that such research takes into account developments within the field, corporate policies and practices, legislation and initiatives by other levels of government.
Directs and reviews work of corporate teams.
Retains and manages external consultants on project-specific assignments and studies.
Ensures that the project expenditures are controlled and maintained within approved budget limitations.

Requirements

Considerable experience managing land development projects or complex development applications, including navigating approval processes and regulatory requirements to support project delivery.
Considerable experience leading projects and teams.
Experience developing project plans, coordinating schedules and milestones, and monitoring delivery through multiple project stages.
Experience in identifying and mitigating project risks, dependencies, and issues in complex projects or initiatives.
Experience building and maintaining productive relationships with diverse internal and external stakeholders, balancing competing interests while achieving organizational objectives.
Ability to build alignment, influence decisions and foster accountability among multidisciplinary teams and technical experts without direct supervisory authority.
Excellent facilitation, negotiation and conflict-resolution skills, with the ability to integrate technical, policy and stakeholder perspectives to support the resolution of complex issues.
Strong verbal and written communication skills, including experience preparing briefing materials and communicating complex issues clearly to senior management and elected officials.
Strong political acuity, sound judgment and discretion in managing high-profile and politically sensitive matters.
Knowledge of municipal development approval processes, including Zoning By-law Amendment and Site Plan Control applications, and applicable legislation such as the Ontario Planning Act.

Skills

Project Management
Development Review
Relationship Management
Collaborative Problem Solving
Project Coordination
Communication
Negotiation
Conflict Resolution
Facilitation
Risk Mitigation
Stakeholder Management

Location

City Hall, 100 Queen St. W

Work Type

Full-time
Permanent

Experience Level

Considerable experience managing land development projects or complex development applications
Considerable experience leading projects and teams
Experience developing project plans, coordinating schedules and milestones, and monitoring delivery
Experience in identifying and mitigating project risks, dependencies, and issues
Experience building and maintaining productive relationships with diverse internal and external stakeholders

Salary/Compensations

$105,241.00 - $160,649.00

About the Company

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
The City of Toronto is committed to creating an accessible and inclusive organization.
We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Equal Opportunity

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.
Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.
Disability-related accommodation during the application process is available upon request.