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About the Role
Hudson Valley Community College is seeking an Information Technology Specialist to provide hardware/software installation support, training, and technical assistance for college technologies. This role supports the computing needs of students, faculty, and staff across various campus locations.
Responsibilities
- Provides hardware/software installation support for college technology at on and off campus locations.
- Provides training in a non-course structure for deployed college technology.
- Provides phone and in-person support for all college business and academic technologies.
- Provides diagnosis, preventative maintenance support for all business and academic technology.
- Provides support to address the computing needs and requirements of students, faculty and staff.
- Assists with on and off campus set-up, operation and technical support of multimedia equipment.
- Works collaboratively with the Client Support Services group, the entire IT department and the campus community to provide support for designated microcomputer applications, utilities and operating systems.
- Maintains up-to-date knowledge and skill with current information technology and multimedia systems.
- Performs other duties as assigned.
Requirements
- Bachelor’s Degree in Computer Science or related field from an accredited college or university OR Associate’s Degree in Computer Science or related field from an accredited college or university and one year experience in Information Technology OR three years of experience in Information Technology.
- Must currently hold unrestricted employment authorization to work in the United States.
- Appointment will be contingent upon completion of a background check.
Skills
- Information Technology
- Hardware/software installation
- Technical support
- Multimedia equipment support
- Microcomputer applications
- Utilities
- Operating systems
Location
- Troy, New York
- Malta, New York
Work Type
- Full-Time
Experience Level
- 1 year experience in Information Technology (with Associate's Degree)
- 3 years of experience in Information Technology
Education Level
- Bachelor’s Degree in Computer Science or related field
- Associate’s Degree in Computer Science or related field
Salary/Compensations
- $44,000-$46,000
Benefits
- Health Insurance
- Dental and Eye Insurance
- Retirement
- Employee and employee’s spouse and children free tuition waivers
- Generous leave policy
About the Company
- Founded in 1953, Hudson Valley Community College (HVCC) is located in scenic Upstate NY with multi-campus locations in Troy and Malta, New York.
- HVCC offers more than 80 degree and certificate programs in three schools: Business and Liberal Arts; Health Sciences; and Science, Technology, Engineering and Math (STEM).
- Hudson Valley is one of 30 community colleges in the State University of New York (SUNY) system and serves nearly 9,000 students each year.
- The college is a recognized leader in career and transfer preparation, workforce training initiatives, distance learning and service to a diverse population of students.
- Hudson Valley has an extension center in Malta, NY known as HVCC North and sponsors the Capital District Educational Opportunity Center in Troy, NY.
- With more than 80,000 alumni and nearly 1,000 employees, the college is a catalyst for educational opportunity and economic development in the Capital Region of New York State.
- Hudson Valley provides educational access to a diverse community of traditional and non-traditional learners in an environment that fosters lifelong learning and freedom of inquiry and expression.
- Hudson Valley values equity, inclusion, and dignity for all.
Equal Opportunity
- Hudson Valley Community College is an Affirmative Action/Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation or gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
- Women, minorities, veterans, and individuals with disabilities are encouraged to apply.
- Bi-lingual applicants strongly encouraged to apply.