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About the Role
We are looking for a Product Marketing Manager to own Chorus, the platform underneath every Ambience product across care settings. This PMM owns how Chorus shows up in the market: product- and suite-level positioning and messaging, launch governance, competitive and market intelligence, and the feedback loop between field signal and product strategy. The role sits deeper in the stack than a typical PMM seat, requiring an understanding of how the platform works, not just how it's positioned. This is a high-visibility individual contributor role on a small but senior product marketing team, with real scope and room to grow as the team and function scale.
Responsibilities
- Own positioning and messaging for Chorus at the product and suite level, with sign-off authority over product claims and roadmap representations before they reach the market.
- Run launch governance across the product roadmap: triage and tier every release, decide what gets external amplification and what stays as internal enablement, and ensure the field is trained before anything goes live.
- Build the competitive and market intelligence function for Chorus, sourcing from sales, account management, CRM, and call recordings, and feeding insight back into product and messaging decisions.
- Maintain battlecards that sellers actually use and refresh them fast.
- Know what competitors say about themselves versus what they deliver, and keep the sales team ahead of it.
- Own campaigns tied to product launches and platform milestones end to end: set the narrative, define goals, and coordinate across Sales Enablement, Comms, Growth, and Events.
- Step into other product areas and care settings as the platform grows — including new products built on Chorus and coverage across the PMM team when needed.
Requirements
- 7–10+ years of B2B product marketing experience, ideally with meaningful time marketing technical infrastructure or platforms (data infrastructure, cloud platforms, AI/ML tooling).
- Experience owning product-level positioning and messaging within a broader company narrative.
- Track record of running launch governance in a fast-shipping product environment — triaging, tiering, and deciding what gets external amplification and what doesn't.
- Strong market and competitive acumen, with experience maintaining battlecards that sales actually uses — sourced from win/loss data and customer perception, and refreshed fast enough to stay ahead of competitor moves.
- Track record of feeding field intelligence back into product and positioning decisions, sourced directly from sales, CRM, and customer conversations.
- Experience owning product-associated campaigns end to end — narrative, goals, and cross-functional coordination across enablement, comms, growth, and events.
- Strong healthcare or health-system domain experience, including familiarity with the EHR ecosystem, clinical vs. financial buyer personas, and the health system purchasing process.
- Experience marketing a platform that supports multiple product lines or care settings.
- Some startup or high-growth experience where the role and the processes weren't fully defined when you got there.
Skills
- AI intelligence platform
- Product marketing
- Positioning
- Messaging
- Launch governance
- Competitive intelligence
- Market intelligence
- Product strategy
- Sales enablement
- Communication
- Growth marketing
- Event coordination
- B2B marketing
- Technical infrastructure marketing
- Data infrastructure
- Cloud platforms
- AI/ML tooling
- Healthcare domain
- EHR ecosystem
- Clinical buyer personas
- Financial buyer personas
- Health system purchasing process
Location
- Remote
- San Francisco HQ
Work Type
- Remote-friendly
Experience Level
- 7-10+ years of B2B product marketing experience
Salary/Compensations
- Tier 1 (SFBA, NYC, Seattle, LA): approximately $182,000 - $228,000 per year
- Tier 2 (includes Boston, Chicago, Denver, Austin, Philadelphia, and other major metros): approximately $172,000 - $216,000 per year
- Tier 3 (other): approximately $163,000 - $205,000 per year
Benefits
- Comprehensive medical, dental, and vision coverage for you and your dependents
- 401(k) with a company match of up to 3% of base salary
- Full equipment provisioning
- Parental leave
- Annual company-wide off-sites, team off-sites and regular team lunches and all-hands gatherings, with travel, lodging and meals covered
- Flexible time off with no annual cap
- Company-wide holidays
- Annual holiday shutdown from December 24–January 1
About the Company
- Ambience is building the AI intelligence platform that restores humanity to healthcare and drives meaningful ROI for health systems across the country.
- Our technology helps providers focus on delivering great care by removing the administrative burden that pulls them away from patients and away from their most impactful work.
- Ambience delivers real-time coding-aware documentation and clinical workflow support across ambulatory, emergency and inpatient settings at the top health systems in North America.
- Our teams operate relentlessly with extreme ownership to build the best solutions for our health system partners.
- We value candor, positivity and deep thought — and we expect a lot from each other because we know the problems we’re solving truly matter.
- Ambience was ranked #1 for Improving the Clinician Experience in the KLAS Research Emerging Solutions Top 20 Report, recognized by Fast Company as one of the Next Big Things in Tech, named one of the best AI companies in healthcare by Inc., and selected as a LinkedIn Top Startup in 2024 and 2025.
- We’re backed by Oak HC/FT, Andreessen Horowitz (a16z), OpenAI Startup Fund, and Kleiner Perkins.
Equal Opportunity
- Ambience Healthcare is an equal opportunity employer and is committed to building a diverse and inclusive workplace.
- We do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other legally protected status.
- We encourage applicants from all backgrounds to apply.
- Ambience is committed to supporting every candidate’s ability to fully participate in our hiring process.
- If you need any accommodations during your application or interviews, please reach out to our Recruiting team at accommodations@ambiencehealthcare.com.
- We’ll handle your request confidentially and work with you to ensure an accessible and equitable experience for all candidates.