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About the Role

The Administrative Clerk provides an assortment of administrative and clerical duties such as distributing incoming, outgoing, and interdepartmental mail, scanning and filing of records and office reception. The Administrative Clerk will coordinate with staff members, volunteers and external vendors to ensure operations run smoothly while providing a high standard of customer service.

Responsibilities

Maintain adequate supplies of current forms, office supplies and equipment
Greets customers/patients in a friendly and professional manner
Organizes and maintains office filing system including filing correspondence and other documents and files in a timely manner.
Update and distribute department documentation including but not limited to policies and procedures
Input data directly into databases and review data for accuracy
Handles the processing of standard professional correspondence on behalf of a department
Prepares or runs basic reports required by the department
Processes paperwork and reviews for accuracy
Scans and files paperwork

Requirements

High School Diploma/G.E.D. - required
1-3 years Customer Service Experience - preferred
1-3 years General Office Experience - preferred
Working knowledge of office equipment, like printers and fax machines
Excellent attention to detail and organizational skills
Ability to manage confidential information
Computer proficiency with Microsoft Office (including Word and Excel) and Electronic Health Records
Excellent customer service skills (written and verbal), demonstrating the ability to work effectively and efficiently with a diverse population.
Ability to coordinate and work as a team member with various disciplines and departments
Ability to read, understand and follow oral and written instruction
Strong organizational and time management skills.
Equivalent combination of relevant education and experience may be substituted as appropriate.
Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Skills

Customer Service
General Office Experience
Office equipment operation
Attention to detail
Organizational skills
Confidential information management
Microsoft Office proficiency (Word, Excel)
Electronic Health Records proficiency
Written communication
Verbal communication
Teamwork
Time management

Location

Day (United States of America)

Work Type

Day Shift

Experience Level

1-3 years Customer Service Experience
1-3 years General Office Experience

Education Level

High School Diploma/G.E.D.

Salary/Compensations

$41,923.00 - $54,500.00

About the Company

Albany Med Health System is an equal opportunity employer.
This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes.

Equal Opportunity

Albany Med Health System is an equal opportunity employer.