Impress employers and recruiters.
Choose from hundreds of resume examples.

Target Resume Now

Tailor your resume to this Production Supervisor - Polishing Standard Production role.

Rezi rewrites your resume against Blue Nile's job description. Free.

Resume score gauge reading 58 out of 100

Don't guess if your resume is good enough.

See how it scores against the Production Supervisor - Polishing Standard Production posting at Blue Nile — free, in seconds.

About the Role

Blue Nile, part of Signet Jewelers, is seeking a leader to oversee either the setting or polishing work cell. This role is responsible for the safe, timely, efficient, and quality-focused performance of the assigned cell, translating the production plan into daily execution, providing technical direction, and developing team capabilities. The leader will foster a culture of continuous improvement and respect, focusing on quality at the point of work and strengthening team performance.

Responsibilities

Lead daily tier meetings, translate demand into a shift plan, assign work, and adjust staffing to meet schedule attainment.
Maintain control of cell WIP and flow using visual management, FIFO, and priority rules.
Own daily performance for safety, first-pass yield, throughput, schedule attainment, rework, aging WIP, finish quality, and labor productivity.
Establish countermeasures for performance deviations and communicate progress to leadership.
Ensure safe work practices, proper tool and equipment condition, and workplace organization.
Provide floor leadership and technical guidance, assisting team members with job-specific hurdles and preventing issues.
Review customer repairs and special orders for feasibility, technical risk, production needs, timeline, and cost.
Ensure aesthetic, workmanship, and finish requirements are met for high-value and custom work.
Direct the Production Flow & Quality Coordinator's priorities for work movement, verification, and defect containment.
Ensure incoming work meets acceptance criteria before entering the cell.
Keep defects within the responsible cell until corrected, provide immediate feedback, and prevent repeat defects.
Partner with Quality Assurance on standards, inspection plans, audits, and defect investigations.
Build quality at the source through self-inspection, successive checks, and standard work.
Maintain accurate job status, defect, rework, and escalation records.
Set clear expectations, conduct coaching, recognize performance, and address concerns promptly.
Conduct performance reviews and career-development discussions.
Maintain the team's skills matrix and training plan, identifying capability gaps and coordinating development.
Create an environment of dignity, problem-solving, and engagement.
Review attendance, timekeeping, and overtime needs.
Participate in interviewing and selection, advocating for appropriate staffing and resources.
Communicate business priorities, changes, and results clearly to the team.
Lead structured problem-solving and continuous improvement activities.
Develop, document, train, audit, and improve standard work.
Serve as the primary operational contact for Special Production, coordinating with various departments.
Support broader Blue Nile initiatives and perform other duties as assigned.

Requirements

5+ years of experience in fine-jewelry manufacturing, repair, or quality evaluation.
Strong technical understanding of production jewelry, stone setting, polishing, and finish requirements.
2+ years of experience supervising or formally leading employees in a manufacturing, production, repair, or comparable technical environment preferred.
Demonstrated ability to plan and control daily production, allocate work, anticipate bottlenecks, coach performance, and deliver against expectations.
Working knowledge of continuous-improvement methods, standard work, visual management, root-cause analysis, and quality-at-the-source practices.
Lean manufacturing experience preferred.
Strong judgment and problem-solving skills, including timely decision-making and risk escalation.
Strong interpersonal, communication, and documentation skills.
Proficiency with Microsoft Word, Excel, email, Slack, and production or order-management systems.
Able to use data routinely and help team members use systems accurately.
Consistent record of strong quality, reliability, communication, and attendance.
Spanish-language proficiency preferred.
Leads with humility, discipline, and respect.
Goes to the work to understand problems and involves the people closest to the process.
Distinguishes process issues from individual accountability and follows through on commitments.
Models learning, candor, customer focus, and continuous improvement.

Skills

Fine-jewelry manufacturing
Repair
Quality evaluation
Stone setting
Polishing
Finish requirements
Production planning
Work allocation
Performance coaching
Continuous improvement
Standard work
Visual management
Root-cause analysis
Quality-at-the-source practices
Lean manufacturing
Problem-solving
Decision-making
Risk escalation
Interpersonal communication
Documentation
Microsoft Word
Microsoft Excel
Email
Slack
Production systems
Order-management systems
Data analysis

Location

Onsite

Work Type

Full-time

Experience Level

5+ years in fine-jewelry manufacturing, repair, or quality evaluation
2+ years of supervisory or formal leadership experience preferred

Salary/Compensations

$67,000 - $75,000

Benefits

Medical, Dental, Vision and Prescription Insurance
401(k) Retirement Plan with company match
Flexible spending account
Health savings account
Tuition Reimbursement
Employee discount
Parental leave
Life insurance
Paid Time Off (PTO)

About the Company

Blue Nile is part of Signet Jewelers, a purpose-driven company that believes love inspires love and aims to enable all people to Celebrate Life and Express Love.
Signet Jewelers is a "Great Place to Work-Certified™" company.
Innovation and brilliance are key differentiators.

Equal Opportunity

At this time, Blue Nile will not sponsor a new applicant for employment authorization for this position.