Senior Manager, Field Operations, Oncology
Johnson & Johnson Innovative Medicine · Horsham, PA, US
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About the Role
The Senior Manager, Field Operations, Oncology will partner with Oncology senior leaders and cross-functional teams to identify, design, and optimize operational processes that enable the field sales organization to achieve its business objectives. This individual will translate strategy into disciplined execution and work directly with field sales leadership to drive consistent implementation across the organization. The role is accountable for developing and implementing scalable field operational capabilities and aligning support from internal business partners. The objective is to improve field effectiveness, customer engagement, and execution across the Oncology organization.
Responsibilities
- Lead planning and operational oversight for national and field meetings to maximize team engagement, learning, and execution impact.
- Partner with national and regional field leaders to develop manager coaching resources, field coaching reports, and performance metrics.
- Serve as a liaison between senior sales leaders and Learning & Development to develop, enhance, and deploy field training content and short- and long-term learning plans.
- Collaborate with Marketing, Sales Leadership, Commercial Excellence, Analytics, Technology, Incentive Compensation, and other partners to optimize business processes and field execution.
- Support new-hire onboarding, field business planning and reviews, account-list management, roster management, deployment, and targeting excellence.
- Develop and maintain dashboards, reports, and performance measures that provide actionable insights to field leadership.
- Manage priorities, risks, timelines, and stakeholder expectations across multiple concurrent workstreams.
- Identify and scale operational best practices that strengthen customer engagement and improve organizational effectiveness.
Requirements
- A minimum of a Bachelor’s degree.
- A minimum of three (3) years of relevant experience in the pharmaceutical, biotechnology, medical device, or healthcare industry.
- Demonstrated experience supporting or partnering with a field sales organization.
- Strong analytical, strategic thinking, planning, project management, and problem-solving capabilities.
- Demonstrated ability to work effectively in a matrix environment, influence without direct authority, and communicate with senior leaders.
- Ability to manage competing priorities, identify and assess risk, and deliver high-quality work independently and collaboratively.
- Ability to travel up to 30%, including overnight travel as required.
- Oncology or other specialty-market experience.
- Field sales, field leadership, sales operations, or commercial excellence experience.
- Experience with field deployment, incentive compensation, reporting and dashboards, customer targeting, business planning, or learning and development.
- Knowledge of healthcare reimbursement and access from patient and provider perspectives.
- People management or team leadership experience.
- Strong technology utilization, presentation, facilitation, and change-management capabilities.
- Demonstrated commitment to learning and applying emerging technologies, such as AI, through exploration and iteration, while building team AI literacy and confidence and reinforcing trusted, responsible use and sound judgment.
Skills
- Coaching
- Collaboration
- Customer Centricity
- Developing Others
- Efficiency Analysis
- Inclusive Leadership
- Leadership
- Marketing Integration
- Market Savvy
- Performance Measurement
- Process Optimization
- Sales Enablement
- Sales Support
- Solutions Selling
- Strategic Sales Planning
- Team Management
Location
- Horsham, Pennsylvania, United States of America
- New Jersey (Any City)
- New York (Any City)
- Field-based position within the United States
Work Type
- Field-based
Experience Level
- Senior Manager
Education Level
- Bachelor’s degree
Salary/Compensations
- $122,000 - $212,750
Benefits
- Annual performance bonus
- Medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.
- Consolidated retirement plan (pension) and savings plan (401(k)).
- Long-term incentive program.
- Vacation – up to 120 hours per calendar year
- Sick time - up to 40 hours per calendar year (up to 56 hours for Washington State residents)
- Holiday pay, including Floating Holidays – up to 13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
About the Company
- At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases arePrevention, treatment, and cure. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.
- Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
- Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.
- Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Equal Opportunity
- Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
- Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.