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About the Role
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. We need down-to-earth colleagues who thrive under pressure, deliver five-star service at pace, and embrace the transformation we're driving.
Responsibilities
- Serve, sell, fill, and help drive growth in sales.
- Utilize digital tools, such as the Sparks App and in-store devices, to enhance the customer experience.
- Contribute to a positive, high-energy environment where everyone works hard and supports each other.
- Work across various areas of the store, adapting to changing demands.
- Recommend and sell new food products to customers.
- Ensure customers feel valued every time they shop.
Requirements
- Must be resilient and committed.
- Must be digitally confident.
- Must be a team player.
- Must be flexible.
- Must be able to work under pressure.
- Must be able to work at pace.
- Must be able to work in a high-pressure environment.
- Must be able to adapt to changing demands.
Skills
- Customer service
- Sales
- Digital literacy
- Teamwork
- Adaptability
- Resilience
Location
- UK
Work Type
- Full-time
- Hybrid
Experience Level
- Entry Level
Benefits
- Flexible working
About the Company
- M&S is the UK’s fastest-growing retailer.
- M&S is pushing boundaries to lead the industry into a greener, speedier, more inspiring digital era.
- M&S aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
- M&S is embarking on a business transformation and looking for people thrilled by the challenge of introducing innovative, new experiences to the retail world.
Equal Opportunity
- M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process.
- We are happy to talk smart/flexible working.