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About the Role
The DevOps Engineer will own and evolve Crystal's cloud infrastructure, ensuring over 10,000 eyecare professionals remain online and operational. This is a high-ownership, hands-on role focused on infrastructure reliability, developer productivity, and operational excellence. You will independently drive the maturity of our AWS environment, CI/CD pipelines, containerization strategy, and observability platform, scaling it for rapid growth.
Responsibilities
- Design, build, and maintain AWS infrastructure with a focus on reliability, security, and cost efficiency
- Own and modernize CI/CD pipelines to accelerate safe, frequent software delivery
- Lead containerization efforts and drive Kubernetes or ECS adoption
- Implement and maintain Infrastructure as Code (IaC) using Terraform
- Build comprehensive monitoring, alerting, and observability systems; own incident response
- Establish cloud cost management practices
- Maintain a HIPAA-aware security posture
- Manage virtual desktop infrastructure, including provisioning, imaging, and access control
- Support hybrid and multi-cloud infrastructure, including hands-on Azure work
- Partner closely with software engineers to embed DevOps practices
- Document infrastructure architecture, runbooks, and operational procedures
Requirements
- 4+ years of DevOps or infrastructure engineering experience with direct ownership of production environments
- Proven experience designing and managing AWS infrastructure at scale
- Hands-on Terraform IaC proficiency
- Track record of building or modernizing CI/CD pipelines
- Experience containerizing applications and managing workloads in Kubernetes or ECS
- Strong scripting ability in Bash and/or Python
- Experience implementing monitoring and observability platforms with on-call incident response processes
- Strong operational mindset with comfort around runbooks, change management, and on-call ownership
- Deep AWS expertise — EC2, RDS, ECS/EKS, S3, IAM, VPC, Route 53, CloudWatch, and related services
- Strong Terraform proficiency; ability to design, write, and maintain IaC from scratch
- CI/CD pipeline experience (GitHub Actions, CircleCI, Jenkins, or similar tools)
- Container and orchestration experience — Docker required; Kubernetes or ECS strongly preferred
- Scripting proficiency in Bash and/or Python for automation and tooling
- Experience with monitoring and observability tooling and ownership of incident response processes
- Hands-on Azure experience
- Familiarity with HIPAA compliance requirements in healthcare SaaS environments
- Experience with cloud cost management tooling (AWS Cost Explorer, Infracost, or similar)
- Security tooling experience (AWS Security Hub, GuardDuty, Snyk, or equivalent)
- Background supporting a rapidly growing SaaS company
- Comfortable coordinating directly with external managed service providers and partners
Skills
- AWS
- Terraform
- CI/CD
- Kubernetes
- ECS
- Docker
- Bash
- Python
- Monitoring
- Observability
- Incident Response
- Azure
- HIPAA Compliance
- Cloud Cost Management
- Security Tooling
Location
- AWS
Work Type
- Full-time
Experience Level
- 4+ years
About the Company
- Crystal's cloud infrastructure is the backbone that keeps over 10,000 eyecare professionals online and operational every day.
- We have a decent foundation and need someone to scale it.
- We are a fast-growing SaaS company.