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About the Role
The Product Assistant will support the Product team's publishing efforts by conducting preliminary submission reviews, managing templating, publishing translations, and providing author service within a collaborative environment. Their attention to detail and ability to handle competing priorities are essential for enhancing the Product team's operations and contributing to the success of Ivey Publishing.
Responsibilities
- Conduct preliminary pre-reviews of product submissions, including author credentials, file management, consent forms, and iThenticate.
- Assist with templating, ensuring compliance with current Ivey Publishing Standard Guidelines.
- Assist with the coordination of case competition submissions and maintain the CRM.
- Assist with duties required for new products, including Cases 2.0 and digital learning experiences.
- Manage current English published products for identification, templating, registration, and publishing in alternate languages.
- Work with requestors/translators to arrange permissions, copies, templating, and publishing of translated products.
- Perform day-to-day management of CEIBS – Chinese language related products.
- Maintain the publish cases inbox.
- Complete product revisions in a timely and accurate manner.
- Provide training and guidance on the use of Ivey Publishing materials to staff, authors, reviewers, and editors.
- Plan, coordinate, and execute logistical arrangements for select Product team events and projects.
Requirements
- Successfully completed an undergraduate university degree.
- Minimum of 1-2 years of experience in a related business education and/or professional corporate setting (e.g., Higher Education, Financial) is an asset.
- High degree of attention to quality, detail, and accuracy.
- Excellent organizational, planning, and time management skills.
- Ability to work under tight deadlines and adjust to changing priorities with a high volume of products.
- Resourcefulness with the ability to exercise independent judgment and flexibility.
- Strong interpersonal skills with a high level of professional verbal and written communication, tact, and diplomacy.
- Excellent knowledge of grammar, spelling, and language rules.
- Knowledge of copyright law is desirable.
- Experience with product/contact management databases, such as Salesforce CRM.
- Advanced computer skills, including Microsoft Office, Adobe Acrobat, and database applications.
Skills
- Organizational skills
- Time management skills
- Attention to detail
- Ability to handle competing priorities
- Templating
- Publishing translations
- Author service
- CRM management
- Interpersonal skills
- Verbal communication
- Written communication
- Tact
- Diplomacy
- Grammar
- Spelling
- Language rules
- Copyright law knowledge
- Salesforce CRM
- Microsoft Office
- Adobe Acrobat
- Database applications
Location
- London, Ontario
Work Type
- Full-time
- 3-year renewable contract
Experience Level
- 1-2 years experience
Education Level
- Undergraduate university degree
Salary/Compensations
- $41,315 - $48,630
Benefits
- Market competitive compensation with annual increases
- Generous benefits package with employer-paid premiums
- Comprehensive Health and Dental Plan
- Health Care Spending Account
- Short- and long-term disability programs with no waiting period
- Enhanced mental health benefits coverage and resources
- Life and AD&D insurance for you and your family
- Out-of-country travel insurance
- Employee and Family Assistance Program
- Pregnancy and Parental top-up leave program
- Generous group retirement savings plan with 7.5% employer contributions
- Vacation starting at 15 days per year
- 2 paid Ivey Personal Days
- Paid time off during the School’s December holiday closure
- Numerous campus-wide arts, culture, and sport events
- Supports for professional development and career progression opportunities
About the Company
- Ivey Business School (www.ivey.ca) at Western University (www.uwo.ca) is Canada’s leading provider of real-world, case-based business education.
- Ivey offers undergraduate and graduate degree programs, as well as Executive Education at campuses in London, Toronto, and Hong Kong.
- Ivey Publishing is the leader in providing business case studies with a global perspective, adding over 350 case studies each year.
- Ivey Publishing plays a pivotal role in supporting Ivey’s Case Method Teaching.
Equal Opportunity
- Ivey Business School is committed to Equity, Diversity, and Inclusion.
- Ivey Business School invites applications from all qualified individuals.
- Ivey is committed to employment equity and diversity in the workplace, and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression.