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About the Role

Lead a transformative programme that supports vulnerable individuals by reshaping how care is delivered across London. This role manages the end-to-end provision of the London Inpatient Detoxification and Stabilisation (IPD) Framework Model, ensuring timely placements and seamless care for service users.

Responsibilities

Build collaborative relationships with subcontracted partners, commissioners, and referring providers.
Manage referral administration and end-to-end case tracking.
Oversee bed space management and placement logistics.
Support service user choice, communication, and co-production.
Lead on resource management and quality assurance.
Manage a small team and the day-to-day running of an online referral portal and webpage.
Deliver induction and training for providers and partners.
Ensure ongoing communications and engagement across the framework.

Requirements

Proactive, highly organised, and an excellent communicator.
Passion for quality service delivery.
Analytical skills and a collaborative mindset.
Ideally located within easy reach of the city.
Must pass a Disclosure and Barring Service (DBS) check at an enhanced level.

Skills

Project management
Relationship building
Referral administration
Case tracking
Bed space management
Logistics coordination
Communication
Resource management
Quality assurance
Team management
Training delivery
Engagement

Location

London
Hybrid

Work Type

Full-time
Hybrid

Experience Level

Project Manager

Salary/Compensations

£40,889.21 – £45,583.51
Inner London Weighting (£4,236.47)
Outer London Weighting or Fringe allowance, depending on residence

Benefits

25 days holiday (+ bank holidays), rising by 1 day each year (capped at 30)
Paid ‘Wellness Hour’ each week
Access to Wellness Hub and Employee Assistance Programme
Contributory pension scheme
Shopping, cinema, and holiday discounts
Friendly, supportive team environment
Training, career development, and progression opportunities
Refer a friend scheme – earn £250 in vouchers

About the Company

Change Grow Live has been commissioned by the City of London Department of Community and Children’s Services to deliver the London Inpatient Detoxification and Stabilisation (IPD) Framework Model.
The IPD Framework builds on pan-London commissioning arrangements and aims to expand access to sustainable, inclusive detoxification and stabilisation services.
It’s a strategic step forward in tackling health inequalities and improving outcomes for health inclusion groups.