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About the Role
Guardian is seeking a motivated individual to join our team as a Business Analyst. This role will enhance our Rate Calculation technology platforms by participating in planning sessions with key stakeholders, assisting with plan creation and testing of projects, and performing implementation of rates from Pricing actuaries. The Business Analyst will collaborate with various stakeholders to understand all areas impacted and maintain alignment.
Responsibilities
- Participate in daily status calls, troubleshooting sessions, and project-related meetings.
- Act as rate calculation/rate table subject matter experts for Product area, Quality Assurance testers, and Development teams.
- Assist with the creation of test plan scenarios and user acceptance/production release testing.
- Update rate tables for both Mainframe and OpenL based rate calculations for product rate filings and project enhancements.
- Assist with analysis of reported production issues and respond to end users with defect resolution and/or manual workaround.
- Understand customer needs and business demand and align necessary business analyst capacity and skills.
- Gain knowledge of key business, technical, and project management functions.
- Develop and maintain strong relationships with all stakeholders to gather information and understand stakeholder interests.
Requirements
- Bachelor’s degree or experience in a similar role.
- A broad understanding of group insurance strategies, products, and processes.
- Experience with Underwriting Rating and Quoting Platforms (GCRS/CPS/GTAB/OpenL) is a plus.
- High level of proficiency in Microsoft Office 365, JIRA, Tableau, and/or Confluence tool sets is a plus.
- Excellent communication skills, including the ability to interact professionally with all levels of the organization in written, verbal, and visual formats.
- Must be legally authorized to work in the United States without the need for employer sponsorship.
Skills
- Customer needs analysis
- Business demand alignment
- Solution implementation
- Problem-solving
- Stakeholder relationship management
- Information gathering
- Productivity enhancement
- Microsoft Office 365
- JIRA
- Tableau
- Confluence
Location
- Bethlehem, PA
- Hudson Yards, NYC
- Holmdel, NJ
Work Type
- Hybrid
- Work from home
Education Level
- Bachelor’s degree
Salary/Compensations
- $49,260.00 - $73,890.00
Benefits
- Skill-building opportunities
- Leadership development
- Philanthropic opportunities
- Supportive and flexible work environment
- Contemporary, supportive, flexible, and inclusive benefits and resources
About the Company
- Guardian's culture is defined by the values “We Do the Right Thing,” and “We Courageously Shape Our Future Together.”
- At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals.
- Guardian is committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.
- Guardian may use artificial intelligence tools to automate the sorting and filtering of applicant information for preliminary screening.
Equal Opportunity
- Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
- Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
- Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship.