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About the Role

The Mayor's Infrastructure Coordination Service is partnering with the New Homes Accelerator London programme to address housing delivery barriers. As a Senior Technical Project Officer, you will manage high-profile projects and technical processes, coordinating infrastructure and development. You will bring together partners to resolve utility connection challenges affecting housing delivery, combining project management, stakeholder engagement, technical analysis, and policy development. This role utilizes innovative digital tools and infrastructure data to support decision-making, monitor performance, identify improvements, and develop new approaches for lasting sector change. It offers a unique opportunity to influence London's infrastructure and housing agenda, impacting new home delivery and future city planning.

Responsibilities

Manage projects and technical workstreams supporting the New Homes Accelerator London programme and the wider Infrastructure Coordination Service.
Build relationships with developers, utility providers, London boroughs, government departments, and other partners to coordinate activity and drive positive outcomes.
Utilize infrastructure data, digital tools, and mapping systems for technical analysis and project delivery support.
Coordinate stakeholders with differing priorities, facilitate discussions, and build consensus around solutions.
Monitor project performance, analyze data, and identify opportunities for process and program improvement.
Support the development of policy, best practice, and strategic recommendations for infrastructure coordination and housing delivery.
Prepare presentations, briefings, and reports for senior leaders and decision-makers.
Collaborate with technical specialists to resolve issues, develop delivery plans, and support innovative approaches.
Stay updated on policy, regulatory, and industry developments affecting infrastructure delivery and development in London.

Requirements

Degree-level qualification or equivalent professional experience in engineering, infrastructure, development, planning, construction, or a related field.
Experience successfully managing complex projects or programmes, including planning, stakeholder management, delivery monitoring, and achieving outcomes within timescales and budgets.
Experience working with multiple stakeholders and building effective partnerships across public and/or private sector organizations.
Knowledge of infrastructure and utility networks, understanding how utility connection processes, infrastructure constraints, and stakeholder interactions affect development delivery.
Strong analytical skills with experience gathering, interpreting, and presenting data to support decision-making, performance monitoring, and continuous improvement.
Excellent written and verbal communication skills, including producing high-quality reports, presentations, briefings, and visual materials for various audiences.
Problem solving: Clarifies ambiguous problems, questions assumptions, challenges the status quo, seeks diverse perspectives, and initiates consultation for process improvement.
Research and analysis: Expands networks for information, implements methods for high-quality intelligence, encourages diverse data analysis, tailors research investment, and maintains a big-picture view for practical recommendations.
Planning and Organising: Prioritizes work, makes contingency plans, identifies and consults with sponsors/stakeholders, pays attention to detail, and negotiates realistic timescales.
Communicating and Influencing: Presents information clearly and convincingly, encourages transparent communication, influences others, negotiates effectively, synthesizes complex viewpoints, and advocates positively for the GLA.
Building and Managing Relationships: Develops professional relationships, understands others' needs and constraints, anticipates and addresses conflict, fosters respect, and identifies joint working opportunities.
Organisational Awareness: Understands organizational dynamics, challenges unethical behavior, uses understanding of partnership arrangements, recognizes political impacts, and is aware of changing Londoner needs.

Skills

Project management
Stakeholder engagement
Technical analysis
Policy development
Digital tools
Infrastructure data analysis
Mapping systems
Data interpretation
Performance monitoring
Process improvement
Written communication
Verbal communication
Presentation skills
Briefing preparation
Report writing
Analytical skills
Problem solving
Research
Planning
Organising
Communication
Influencing
Relationship building
Organisational awareness

Location

Union Street SE1 0LL

Work Type

Hybrid working (up to 3 days a week in offices and remotely)

Experience Level

Senior

Education Level

Degree-level qualification or equivalent professional experience

Benefits

30 days’ annual leave
Interest-free season ticket loan
Interest-free bicycle loan
Career average pension scheme

About the Company

The Mayor's Infrastructure Coordination Service (ICS) works in partnership with the New Homes Accelerator London (NHA) programme to unlock barriers to housing delivery across the capital.
GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role.

Equal Opportunity

As part of GLA’s continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination.