VP of Business Platforms & Intelligence (Copy)
Overwatch Mission Critical · Austin, TX, US
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About the Role
We’re looking for a VP of Product & Business Platforms to own how the business runs through systems, workflows, and data. This role is responsible for maximizing the value of our core platforms and ensuring they are configured, integrated, and leveraged to drive efficiency, visibility, and scale. Over time, this role will also own our AI intelligence platform and its integration into business operations. This is a builder role. You will take loosely defined business challenges, bring structure, and translate them into scalable system and workflow solutions that drive measurable impact. We are not looking for someone to manage systems. We are looking for someone to rethink how the business runs through systems.
Responsibilities
- Lead strategy and optimization for Salesforce, NetSuite, Rippling, and other key systems
- Ensure platforms are aligned to support end-to-end business workflows
- Continuously improve system utilization and effectiveness
- Design and implement scalable workflows across functions
- Identify and eliminate manual processes through automation
- Align systems to support how the business operates and scales
- Connect platform decisions directly to business outcomes, including efficiency, speed, and margin
- Own data structure, reporting, and visibility across platforms
- Ensure leadership has access to accurate, timely, and actionable insights
- Partner with teams to define key metrics and dashboards
- Take ownership of the AI intelligence platform after launch
- Embed AI capabilities into workflows across the organization
- Identify new use cases and opportunities to drive efficiency and impact
- Work closely with functional leaders to identify opportunities to improve how the business runs
- Translate business needs into scalable system capabilities and solutions
- Act as a key partner in driving scale without increasing headcount
Requirements
- 12+ years of experience across platforms, systems, or operations
- Deep experience with enterprise systems (Salesforce, NetSuite, HRIS, etc.)
- Strong understanding of end-to-end business workflows
- Experience driving system optimization and platform transformation
- Experience with data, reporting, or AI-enabled systems preferred
- Creative problem solver with the ability to take ambiguous business challenges, bring structure, and drive scalable solutions
- Strong operator with a bias toward action
- Ability to operate both strategically and hands-on
- Strong cross-functional leadership and communication skills
Skills
- Salesforce
- NetSuite
- Rippling
- HRIS
- Data
- Reporting
- AI-enabled systems
- System optimization
- Platform transformation
- Workflow automation
- Scalable solutions
Experience Level
- 12+ years of experience
Benefits
- Competitive salary and benefits package
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k) retirement plan
- Paid time off
- Relocation assistance available
About the Company
- Overwatch is a service-disabled Veteran-owned small business (SDVOB) certified through the National Veterans Business Development Council (NVBDC), offering construction professional services, talent acquisition, and general contractor support for the mission-critical infrastructure industry.
- Our mission is the construction and management of state-of-the-art data centers with the precision and reliability this industry demands.
- From high-end engineers to seasoned professionals, we deploy the people you need to get your data center off the ground.
- At Overwatch, it's more than a job. Its purpose.
Equal Opportunity
- OVERWATCH is committed to creating a diverse work environment and is proud to be an Equal Opportunity Employer.
- OVERWATCH considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.