Director Patient Care Services - Critical Care & Med/Surg
Putnam Hospital Center · Carmel Hamlet, NY, US
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About the Role
Under the direction of the VP/CNO, develops, implements, and monitors the patient care delivery system and related nursing practice standards in collaboration with the nursing management team. Responsible for the quality of patient care and provides leadership, planning, coordination, direction, and evaluation of operations. Accountable for leading quality, financials, employee engagement, and patient experience in alignment with the organization’s strategic goals.
Responsibilities
- Plan, organize, direct, and evaluate nursing practice standards for all units.
- Assume 24/7 accountability for the supervision of personnel and facilitate optimal patient care through the appropriate use of resources to provide safe, quality care.
- Provide mentoring, coaching, feedback, and foster teamwork in a positive work environment to achieve quality services with a high level of employee engagement.
- Lead and be accountable for reaching organizational goals and provide recommendations to the VP/CNO for strategic growth targets.
- Assume responsibility for effective fiscal management of the department to ensure proper utilization of financial resources.
- Facilitate interdisciplinary and interdepartmental communication for effective operation of clinical services.
- Collaborate with Quality Department Leadership to ensure regulatory compliance with standards through policies and practices.
- Develop, implement, monitor, and evaluate quality and safety initiatives.
- Develop and maintain an environment that supports service excellence, and be a role model for staff, patient, and family interactions.
- Foster an environment that encourages open communication.
- Partner with Human Resources to provide guidance for the nursing management team in maintaining a standardized approach to employee engagement and labor relations where Collective Bargaining Agreements exist.
- Actively participate in labor relation negotiations and labor management activities.
- Assume responsibility for personal and professional development to ensure current knowledge in the profession/position.
- Translate evidence-based data into practice.
- Collaborate with the Department of Professional Development to identify and develop educational programs to maintain the skill set of staff and foster professional growth.
- Support the participation of nursing leadership and staff in the shared governance model and act as a mentor and leader for nurses in their understanding of the shared governance model.
- Perform additional duties as assigned.
Requirements
- At least five years of experience in Nursing Leadership with comparable scope.
- New York State RN License required.
- Nursing Executive Certification preferred.
- Membership in a Healthcare/Nursing professional organization preferred.
Skills
- Ability to analyze and understand data to support and justify business decisions.
- Ability to translate evidence based data into practice.
Location
- Carmel, New York
Work Type
- Full-time
Experience Level
- 5+ years in Nursing Leadership
Education Level
- BSN or Advanced degree in nursing required.
- Master’s Degree in Nursing or related fields required.
Salary/Compensations
- $68.81 - $127.79 Hourly
About the Company
- Northwell is the largest not-for-profit health system in the Northeast, serving residents of New York and Connecticut with 28 hospitals, more than 1,000 outpatient facilities, 22,000 nurses and over 20,000 physicians.
- Northwell cares for more than three million people annually in the New York metro area, including Long Island, the Hudson Valley, Connecticut and beyond, thanks to philanthropic support from our communities.
- Northwell is New York State’s largest private employer with over 104,000 employees — including members of Northwell Health Physician Partners — who are working to change health care for the better.
- Putnam Hospital, a 164-bed acute care hospital, has been serving the local community in Carmel, New York for 60 years.
- Situated on a 150-acre wooded campus surrounded by lakes and waterways, we provide the essential services a community needs from their local hospital, including Emergency and Behavioral Health Services.
- Our accolades include: The Leapfrog Group - Grade A for quality and patient safety, U.S News & World Report - High Performance in COPD, Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program (MBSAQIP), Robotic Center of Excellence - Surgical Review Corporation (SRC).
- At Putnam Hospital, our team members value open communication, continuous learning, and making a difference every day.
- Most of us live in the community we serve and we support each other with compassion and teamwork.
- Our departments are small, so caregivers can build stronger connections with managers and senior leadership.
- We invite you to explore this unique opportunity, take a stroll around our campus and discover what Putnam Pride is all about.