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About the Role
Leave the everyday behind and unleash your imagination as you explore a career at Chessington World of Adventures Resort, Britain's biggest wildlife theme park. As an Events and Experiences Host, you will be part of a dynamic team responsible for selling and delivering a range of premium guest experiences, birthday parties, VIP family visits, corporate events, and conference centre events. You'll play a key role in creating unforgettable moments for our guests while actively contributing to departmental revenue targets through exceptional service and product knowledge.
Responsibilities
- Hosting engaging VIP experiences, animal encounters, birthday parties, and behind-the-scenes experiences.
- Guiding guests around the Resort as part of our Ultimate Day Out and VIP packages.
- Supporting the delivery of corporate events and conference centre functions.
- Promoting, selling, and upselling experiences and products across the Resort, including Fastrack, Annual Passes, and other premium offerings.
- Providing exceptional guest service and building memorable guest interactions.
- Maintaining in-depth knowledge of Chessington and Merlin products and experiences.
- Completing cashier duties and ensuring all transactions are processed accurately.
- Preparing event and conference spaces to a high standard.
- Completing daily operational paperwork and departmental administration.
- Delivering hotel packages to guests staying in our on-site hotels.
- Driving the Safari Truck safely and in line with company policies and procedures (where applicable).
- Delivering outstanding guest experiences, maintaining high operational standards, and helping to make every visit to Chessington World of Adventures truly unforgettable.
Requirements
- Must be over 18 years old.
- Must have a positive attitude.
- Must enjoy working as part of a team, especially in a fast-paced environment.
- Must be able to deliver jaw dropping fun to our Guests!
- Previous experience in a customer facing role is desirable.
- Full UK Manual Driving Licence is preferred.
Skills
- Strong communication skills
- Friendly, positive, and professional approach
- Ability to maintain professionalism and discretion
- Comfortable working independently and as part of a team
- Confidence to make decisions
- Clear communication with guests and colleagues
- Promoting and selling experiences and products
- Processing transactions accurately
- Cash handling
- PCI procedures
- Driving the Safari Truck safely
Location
- Chessington World of Adventures Resort
Work Type
- Contracted until 15th November 2026
Salary/Compensations
- From GBP £9.40/Hr.
Benefits
- Access to Merlin benefits page with discounts on over 1000 fashion and electronic retailers, restaurants, and travel
- 25% discount in our on-site retail shops and restaurants
- 40% discount on Lego
- Merlin Magic Pass - 20 free tickets for you, your family, and friends to enjoy all our Merlin Attractions across the world
- Ongoing training and development opportunities
About the Company
- BRITAIN'S WILDEST ADVENTURE!
- Chessington World of Adventures Resort, Britain's biggest wildlife theme park.
- One of the UK's most exciting attractions.