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About the Role
As a Customer Assistant in Operations at M&S, you will be the backstage powerhouse of our stores, responsible for stock, deliveries, and ensuring the shop floor remains full, clean, and ready for customers. This is a physically demanding, high-intensity role that requires speed, focus, and the ability to work smart.
Responsibilities
- Manage stock and deliveries.
- Ensure the shop floor stays full, clean, and ready for customers.
- Track deliveries and manage stock efficiently using digital tools.
- Adapt quickly to keep things moving, from early morning deliveries to shifting stock.
- Work across the wider store where needed, keeping up with the pace and demands of retail.
- Support colleagues across the store as a key team player.
Requirements
- Must be 18 years of age or older.
- Flexibility is vital.
- Digitally confident.
- A team player.
- Adaptable to the needs of customers and the retail business.
Skills
- Stock management
- Delivery management
- Using digital tools
- Teamwork
- Adaptability
- Speed and accuracy
Location
- In-store
Work Type
- Full-time
- Shift work
Experience Level
- Entry-level
Benefits
- Smart/flexible working options
About the Company
- M&S is pushing boundaries to lead the industry into a greener, speedier, more inspiring digital era.
- M&S is revolutionizing how we work and offering exciting opportunities.
- Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers.
- M&S is embarking on a business transformation and looking for people thrilled by the challenge of introducing innovative, new experiences to the retail world.
- M&S is embracing digital tools to enhance the customer experience and remaining adaptable.
Equal Opportunity
- Committed to an active Inclusion, Diversity and Equal Opportunities Policy.
- Happy to talk smart/flexible working.