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About the Role
Smoobu is seeking a tech-savvy Inside Sales Agent to manage the end-to-end sales and consultative lifecycle for English-speaking trial users, converting them into paying customers and driving revenue growth.
Responsibilities
- Engage with active trial users to understand their needs and recommend optimal setups.
- Manage structured outreach calls and touchpoints via phone and email to maintain pipeline health.
- Provide excellent customer service, assist users with platform navigation, and resolve issues.
- Contribute to the internal knowledge base by creating email templates and articles.
- Achieve and exceed revenue targets, including conversion rates and Monthly Recurring Revenue (MRR).
Requirements
- Fluent English communication skills (professional proficiency or native).
- Professional proficiency or native skills in a second European language (Portuguese, German, Spanish, French, Italian, Dutch, Croatian, or Greek) is a plus.
- Minimum of 2 years of experience in a customer-facing role, B2B SaaS sales, or customer operations.
- Tech-savvy mindset with the ability to learn software quickly and comfort selling software solutions.
- Hands-on experience with CRM environments (ideally Pipedrive) and telephony apps (Aircall) is advantageous.
- Mastery of consultative selling, focusing on customer happiness and revenue targets.
- High energy, positive attitude, honesty, and strong attention to detail.
- Ability to thrive in a fast-paced, sociable, and international environment.
- Based in Berlin for a hybrid work arrangement.
Skills
- Consultative selling
- CRM navigation
- Telephony applications
- Sales pipeline management
- Customer service
- Communication
- Problem-solving
Location
- Berlin
Work Type
- Hybrid
Experience Level
- 2+ years
Salary/Compensations
- Competitive base salary plus uncapped commission
Benefits
- 100% Inbound Leads
- Hybrid flexibility
- Up to 3 months of workation per year within the EU
- 27 vacation days, increasing with tenure up to 32
- Mentorship program
- German classes
- Product deep-dives
- Continuous sales coaching
- Clear career growth pathways
- Team events
- Dog-friendly office
- Social clubs
- Mental health support
- Wellhub (Gympass) contribution
About the Company
- Smoobu, a subsidiary of HomeToGo Group, is a fast-growing startup in the vacation rental industry.
- Smoobu's SaaS solution empowers private hosts to manage over 100,000 properties across more than 110 countries.
- Smoobu operates as an independent enterprise within HomeToGo Group, maintaining its startup spirit and growth potential.
- The company's priority is to help hosts efficiently manage and grow their businesses.
- Smoobu's success is driven by a dynamic, ambitious, and international team focused on exceeding customer expectations.
- The company celebrates diversity and operates in a global environment.