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About the Role

Lead the digital backbone of Kensington and Chelsea, with strategic ownership of Oracle Fusion and other core HR and Finance systems. This role offers a chance to support improved data usage, efficient service delivery, empower the workforce, and ensure systems run smoothly for staff and residents.

Responsibilities

Provide strategic leadership and clear ownership across core business platforms, including Oracle Fusion and Revenues and Benefits systems.
Manage a team of just over 20 people.
Establish robust governance, drive high standards of service management, ensure visibility of delivery, and build capability within the team.
Embed and optimize Oracle Fusion following its 2024 implementation, refining business processes, improving data quality, reducing technical debt, and driving user adoption across Finance, HR, Payroll, Procurement, and Revenues and Benefits.
Work closely with senior leaders to translate organizational needs into a prioritized improvement roadmap.
Balance strategic oversight with practical delivery, reviewing service performance, overseeing system updates and testing, and ensuring cyber security, access controls, and disaster recovery arrangements remain resilient.
Manage budgets, contracts, and supplier performance.
Provide strategic oversight for aligned solutions, including the Revenues and Benefits platform.
Participate in the out-of-hours leadership rota as part of the Wider ICT leadership team.

Requirements

Substantial, hands-on track record with Oracle Fusion.
Deep practical knowledge across enterprise resource planning, payroll, procurement, reporting, security, integrations, and release management.
Experience leading or playing a major role in a complex Oracle implementation, stabilization, or optimization program within local government.
Experience leading multidisciplinary application teams.
Ability to inspire staff, build internal capability, influence senior stakeholders, and establish strong change controls.
Clear communication skills and resilience.
Ability to move confidently between strategic system ownership and detailed delivery decisions.
Credibility, empathy, and clarity under pressure.
Ability to guide users smoothly through system adoption.
Ability to turn complex technical challenges into practical, positive outcomes.

Skills

Oracle Fusion
Enterprise Resource Planning (ERP)
Payroll systems
Procurement systems
Reporting
Security
Integrations
Release management
Change control
Cyber security
Access controls
Disaster recovery

Location

Kensington and Chelsea

Work Type

Hybrid
Full-time

Experience Level

Senior leadership
Management

Salary/Compensations

Competitive salary

Benefits

Continuous learning and development opportunities
Flexible hybrid working arrangements

About the Company

Kensington and Chelsea is home to diverse communities, thriving businesses and unique local places.
Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.
As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence.
We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.

Equal Opportunity

We are committed to promoting equality and respecting diversity and welcome applications from all sections of the community.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.