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About the Role
The Associate Director of Programme Management will collaborate with Programme Leads and the project team to deliver, maintain, and drive adoption of solutions that provide agencies with a competitive advantage through access to internal business data intelligence using best-in-class systems.
Responsibilities
- Develop a program of works for existing and new systems supporting WPP Media’s goals and best practices for maintaining internal business data on clients, in conjunction with Programme Leads and the Head of Global Business Systems.
- Translate project requirements into tangible deliverables and solutions, focusing on cost and time to deliver.
- Own project planning to achieve program objectives.
- Contribute to solution design with a user-centric approach, considering end-user engagement and value.
- Collaborate with external vendors, internal team members, and stakeholders to allocate and prioritize workload for business goals and incremental value delivery.
- Continuously prioritize the backlog to ensure the team focuses on the most impactful areas first.
- Define goals, timelines, and potential risks.
- Maintain clear project plans and monitor progress.
- Conduct testing to ensure product functionality and quality standards.
- Assist in product implementation, including user onboarding and data migration, managing updates gradually to minimize disruption.
- Manage change and adoption throughout the business, both at launch and ongoing.
- Ensure users are enabled and trained, designing supporting materials, user guides, and demonstrations.
- Gather user and stakeholder feedback to identify areas for improvement.
- Derive actionable insights from usage metrics to inform product and process improvements and drive user adoption.
- Assist in developing reporting solutions to democratize data captured in applications.
- Contribute to the overall vision, product goals, roadmaps, and backlog for the assigned product portfolio.
- Participate in user acceptance testing (UAT) for new feature releases and assist with data migration.
- Support product leads during all product lifecycle stages.
- Undertake a full audit of projects core to the program’s 2026 objectives and achieve full knowledge transfer, impacting product delivery.
- Establish relationships with business owners to support future change requests and features for transformation in client teams.
- Produce a plan with clear tasks for core system delivery to target launch markets and manage task completion.
- Develop a staged approach to deliver core projects as a master program plan, including priorities and resource requirements, in consultation with the product owner.
Requirements
- Experience working with internal business teams, managing core in-house project teams and external suppliers.
- Proven experience in a platform, product, or technology service deployment and enablement role.
- Deep understanding of the product development lifecycle and change management methodologies.
- Ability to communicate with and understand cross-functional, highly matrixed, multi-geographical teams.
- Highly effective communication and interpersonal abilities, with a focus on collaboration, consensus, and relationship building.
- Exceptional resourcefulness and quick, practical thinking in a demanding environment.
- A strong and flexible work ethic; able to work under pressure and juggle multiple responsibilities to meet deadlines and deliver results.
- Proficiency in project management software such as Asana, Wrike, Jira/Confluence, Azure DevOps.
- Familiarity with agile methodologies (Scrum, Kanban) for delivering technical products and data solutions.
- Experience in AI tools and processes including Machine Learning and Gen AI.
- Experience in project/change management.
- Excellent communicator with highly developed stakeholder management and influencing skills, applicable across roles from C-suite to development team members.
- Excellent listener who can balance multiple perspectives and translate them into action.
- Highly analytical and data-driven.
- A “can-do” attitude to achieve objectives.
- Motivated, self-starter, self-reliant, resilient, and ambitious.
- Right to work in the UK.
Skills
- Project management software (Asana, Wrike, Jira/Confluence, Azure DevOps)
- Agile methodologies (Scrum, Kanban)
- AI tools and processes (Machine Learning, Gen AI)
- Power BI or similar reporting solutions software (advantageous)
- Project/change management
- Stakeholder management
- Influencing skills
- Analytical skills
- Data-driven decision making
Location
- UK
Work Type
- Hybrid
Experience Level
- Associate Director
Benefits
- Competitive medical insurance
- Group retirement plans
- Vision insurance
- Dental insurance
- Significant paid time off
- Preferential partner discounts
- Employee mental health awareness days
About the Company
- WPP is the trusted growth partner for the world’s leading brands, helping clients navigate change, capture opportunity, and deliver transformational growth through exceptional talent, trusted data and intelligence, and world-class partnerships, all united by the pioneering agentic marketing platform, WPP Open.
- WPP Media is WPP's AI-driven media operating unit, integrating media, data, and partnerships to deliver creative personalization at scale. Connected through WPP Open and powered by Open Intelligence, clients gain visibility into their media investment performance.
- For more information, visit wppmedia.com.
Equal Opportunity
- WPP Media is an equal opportunity employer and considers applicants for all positions without regard to characteristics.
- We believe the best work happens when we're together, fostering creativity, collaboration, and connection in this open and supportive environment.
- If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.