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About the Role
Support the Data Protection Officer in setting strategic direction for privacy policies and managing personal data risk. Influence key teams to embed privacy considerations into projects and proactively identify and mitigate risks. Provide independent assurance to the Board, General Counsel, and Audit & Risk Committee, guiding management on compliance with legal frameworks including the Data (Use and Access) Act 2025, Data Protection Act 2018, UK GDPR, and PECR.
Responsibilities
- Help shape information and data strategies that safeguard the Partnership over the short and long term while leading and participating in key decision-making forums and steering groups.
- Act as a deputised point of contact with the Information Commissioner’s Office (ICO), relevant supervisory authorities, and individual data subjects regarding privacy complaints, queries, and rights requests.
- Design, maintain, and review data protection policies, guidance, and standards (including Fair Processing Notices and cookie policies) for Partners, customers, and suppliers.
- Advise accountable business owners so they understand their legal obligations, risks, and mitigation strategies.
- Lead and maintain the Data Protection Impact Assessment (DPIA) methodology, tools, and risk acceptance processes alongside Data Owners.
- Orchestrate the implementation of "Privacy by Design" and "Privacy by Default" across medium- and high-risk projects.
- Establish and maintain a clear data privacy accountability framework, policy exception processes, risk reporting mechanisms, and controls for technical and organisational measures across the organisation.
- Lead day-to-day operations within the Data Privacy Office, maintaining the data breach response plan and overseeing the resolution of escalated rights requests and incidents.
- Recruit, manage, and retain a high-performing privacy team.
- Create an internal operating model and SME training packages to build and maintain expert capability within the Data Privacy Office.
- Lead and maintain organisation-wide Data Privacy and Information Security awareness programmes, spanning mandatory modules for all Partners and tailored training for high-risk roles.
Requirements
- Educated to degree level
- Legal qualification
- Legal & Regulatory experience
- Expert knowledge of Data Protection and operational compliance
- Experience of Leading and Managing a team of people
- Experience of Stakeholder management.
Skills
- Data Protection
- Operational compliance
- Leading and Managing a team
- Stakeholder management
- Privacy by Design
- Privacy by Default
- Data Protection Impact Assessment (DPIA)
- Fair Processing Notices
- Cookie policies
- Data breach response plan
Location
- London
- Bracknell
Work Type
- Hybrid
- Permanent
- Full-time
Experience Level
- Partnership Level 5
Education Level
- Degree level
- Legal qualification
- Law Degree
- Data Protection Certifications such as CIPP/E
Salary/Compensations
- £84,500.00 - £125,000.00 Annual
- Up to £90,000 (depending on experience)
Benefits
- Support flexible working
- Flexible or compressed hours
- Job sharing
- Shorter hour contracts
About the Company
- We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose.
- We’re not just employees, we’re Partners, driven by our purpose to build a happier world.
- As we look to our future, there’s never been a more exciting time to join us.
- We’re ruthlessly focused on being brilliant at retail.
- We continue to innovate, adapt and diversify.
- Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
- As Partners we all share the responsibility of ownership and in its rewards.
- We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
- We all own making the Partnership somewhere we belong.
- Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE.
- Growing ourselves individually, and as a collective.
- As Partners, we make all the difference.
- And, we all own it.
Equal Opportunity
- Some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates).
- If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
- Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.
- We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.