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About the Role
As a Customer Assistant in Operations at M&S, you will be the backstage powerhouse of our stores, responsible for stock, deliveries, and ensuring the shop floor remains full and clean. This is a physically demanding, high-intensity role requiring speed, focus, and accuracy to keep products moving efficiently.
Responsibilities
- Manage stock and deliveries.
- Ensure the shop floor is full and clean.
- Track deliveries and manage stock efficiently.
- Support colleagues across the store.
- Adapt quickly to keep operations moving.
Requirements
- Must be 18 years or older due to late-night working hours.
- Flexibility is vital to work across the wider store as needed.
- Digitally confident to use digital tools for tracking and stock management.
- Must be a team player, working across functions and supporting colleagues.
- Ability to adapt quickly to changing demands.
Skills
- Stock management
- Delivery management
- Digital literacy
- Teamwork
- Adaptability
- Speed
- Accuracy
- Urgency
Location
- Store
Work Type
- Full-time
- Shift work
Experience Level
- Entry-level
Salary/Compensations
- £3.00 p/h unsocial premium for hours worked between 22:00-06:00
About the Company
- M&S is revolutionizing how it works, leading the industry into a greener, speedier, and more inspiring digital era.
- M&S aims to be an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.
- The company is undergoing a business transformation to introduce innovative, new experiences to the retail world.
- M&S is committed to an active Inclusion, Diversity and Equal Opportunities Policy.
- The company is embracing digital tools to enhance the customer experience and remaining adaptable.
Equal Opportunity
- Marks & Spencer is committed to an active Inclusion, Diversity and Equal Opportunities Policy.
- Happy to talk smart/flexible working.