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About the Role
As a Spare Parts Specialist/Logistics Employee with an automotive background, you will be responsible for damage assessments, cost estimates, and remote diagnostics, ensuring the quality standards of our vehicle preparation. You will serve as a competent contact person for technical questions regarding our vehicles and collaborate closely with our teams.
Responsibilities
- Approve repair orders for our vehicles.
- Reliably identify and assess damage to used cars based on your affinity for vehicles.
- Handle administrative tasks such as processing customer complaints.
- Create calculations with parts tracking using the logistics program and ensure quality assurance and control of evaluated data.
- Provide technical support to our partner workshops and own refurbishment centers.
- Contribute significantly to the optimization of our vehicle preparation and further develop processes and standards.
Requirements
- Experience as an automotive consultant, master automotive technician, logistics specialist, or automotive salesperson, and/or possess sound knowledge in the automotive sector.
- Experience with cost calculation and damage assessment or other comparable tools.
- Structured, independent, and team-oriented way of working.
- Very good German language skills, basic English skills, and familiar with common software applications (such as Microsoft Office).
- Flexible and quick comprehension.
Skills
- Cost calculation
- Damage assessment
- Logistics program
- Quality assurance
- Quality control
- Technical support
- Process development
- Standard development
- Microsoft Office
Location
- 100% Homeoffice
Work Type
- Full-time
- Remote
Experience Level
- Professional
Education Level
- Automotive background
Benefits
- Above-legal supplementary contribution to company pension plan
- Discounts on well-known brands
- Concessions on our entire vehicle inventory for you, your family, and your friends
About the Company
- We are growing!
- Our Retail Quality Team is responsible for the technical partner network at Autohero.
- Our dynamic startup environment offers new challenges for personal growth through the implementation of your own ideas.
- We live an open culture and disregard conventions such as formal address or a dress code.
Equal Opportunity
- Every applicant is welcome; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or other reasons for discrimination.
- For the sake of better readability, the simultaneous use of masculine, feminine, and diverse language forms is omitted.