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About the Role

JLL is seeking a skilled Shift Leader to join our Workplace Management team, providing critical building operations and engineering support for a prestigious multi-media headquarters at our London Bankside location. This role is essential to maintaining optimal building performance and ensuring exceptional workplace experiences for our client's employees and visitors.

Responsibilities

Collaboratively work as a key member of the account-based engineering team.
Operate all MEP systems competently, effectively, and efficiently.
Make recommendations for improvement and provide concise technical reports.
Ensure Specialist Vendors service visits are completed effectively and their work quality is inspected.
Communicate recommendations regarding vendor work quality to the Duty Shift Leader/Engineering Manager.
Provide backup as engineering shift relief cover during absences.
Lead building power downs annually and obtain AP appointment after probation.
Contribute to and highlight engineering risks.
Report on critical systems availability daily.
Attend Weekly Team Meetings and Quarterly Team Meetings.
Maintain site spares, including auditing stock levels and procuring spares.
Support the compilation of critical incident & near miss reporting and after-action reviews.
Review and prepare MOP’s, SOP’s, and EOP’s.
Participate proactively in relevant EOP scenario drills.
Contribute to continuous improvement of safe systems of work.
Ensure compliance with relevant HSE policy and procedures.
Maintain minimum levels of resourcing and arrange suitable cover for annual leave.
Liaise with the supply chain when ordering M&E components.
Undertake Site Specific Technical Assessments/General Technical Assessments & Skills Gap Analysis.
Take ownership of areas under INTEGRAL control, ensuring they meet show site standards.
Evaluate and escalate potential risks, assessing impact, causes, and mitigation opportunities.
Complete Reactive, Planned & Corrective Work Orders in line with SFG20/NGM.
Ensure reliability of assets through excellent maintenance standards.
Accurately complete all allocated Corrigo Work Orders, capturing time spent and details of work.
Efficiently and effectively complete allocated Corrigo Work Orders within SLA.
Acknowledge and complete allocated Corrigo Work Orders within SLA.
Attend nominated training courses as identified by INTEGRAL management.
Complete all responsibilities in line with the site-based MEP responsibilities matrix.
Respond to and escalate all critical alarms when on duty.
Actively participate in the site ONWH escalation and support the 24/7 operation (On-Call).
Escalate Specialist Vendor performance issues with accurate details.
Effectively undertake mechanical reactive and corrective tasks on associated mechanical systems.
Responsible for the safe operation of Mechanical Systems onsite (Mechanical Systems AP).

Requirements

Electrical/Mechanical Engineering apprenticeship or similar.
C&G Pts. 1 & 2, equivalent or exceeds.
18th Edition IEE: Wiring and Installation.
C&G 2391 test and inspection; BS 7671:2001 for inspection, testing and certification.
IOSH Working Safely (Or NEBOSH equivalent).
IPAF (Combined).
L8 Awareness Training.
Excellent communication skills and the ability to deal with all levels of staff/management/customers.
Enthusiasm and proactivity in achieving the highest standard of operation.
Good IT and report writing skills (Outlook, Word, Excel, Power Point).
Ability to work under pressure whilst remaining calm, clear thinking and able to deliver required services within given time constraints.
Individuals who can demonstrate commitment and previous experience but may not meet all technical qualifications may be considered subject to Operations Directors approval.
Willingness to attend on and off-site training, potentially requiring nights away from home.
A high level of initiative, with drive to continuously improve the operation.
A smart presentable professional appearance.
Ability to comprehend and act upon both verbal and written instructions.
Integrity, honesty, and punctuality.
Reliable team player, who works effectively to achieve common goals.

Skills

MEP systems operation
Technical reporting
Vendor management
Building power downs
AP appointment
Risk assessment
Systems availability reporting
Team meetings
Spares management
Procurement
Incident reporting
After-action reviews
MOPs, SOPs, EOPs preparation
Safe systems of work
HSE compliance
Toolbox talks
Near Miss/Good Catch Reporting
Resource management
Supply chain liaison
Technical assessments
Skills gap analysis
Plant room maintenance
Risk evaluation
Reactive maintenance
Planned maintenance
Corrective maintenance
SFG20/NGM standards
CMMS operation
Corrigo Work Orders
Service Level Agreement (SLA) adherence
Training participation
MEP responsibilities matrix adherence
Alarm response
On-call support
Mechanical systems maintenance
Electrical systems maintenance
IT proficiency (Outlook, Word, Excel, Power Point)

Location

London Bankside

Work Type

Full-time

Experience Level

Shift Leader
AP appointment
LV Authorised Person Training
Mechanical Authorised Person Training

Education Level

Electrical/Mechanical Engineering apprenticeship or similar
C&G Pts. 1 & 2
18th Edition IEE: Wiring and Installation
C&G 2391 test and inspection
BS 7671:2001 for inspection, testing and certification
IOSH Working Safely (Or NEBOSH equivalent)
IPAF (Combined)
L8 Awareness Training

About the Company

JLL is a leading professional services and investment management firm specializing in real estate.
The company provides comprehensive services to clients in the commercial, industrial, and residential real estate sectors.