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About the Role

We are looking for an experienced Software Asset Management professional to support a major enterprise Zero Trust and asset governance program. This role will focus on developing and operationalizing enterprise asset registers, CMDB governance, software and hardware asset management, and information asset lifecycle controls across complex hybrid environments. The successful candidate will collaborate with security, infrastructure, information governance, and service management teams to establish trusted asset visibility, strengthen lifecycle governance, and improve organizational control of critical assets, systems, data, and information flows.

Responsibilities

Lead development and governance of enterprise Asset Registers, including Information Asset Registers (IAR), Software Asset Registers (SAR), Hardware Asset Registers (HAR), and Data Asset Registers (DAR).
Deliver and optimize ServiceNow CMDB, Discovery, asset governance, and lifecycle management capability.
Establish authoritative asset inventories and support the creation of a trusted “single source of truth” across hybrid estates.
Define and implement asset lifecycle processes covering onboarding, maintenance, retention, archival, and secure disposal.
Support governance and compliance requirements aligned to DSPT, NIS, data protection, and operational security standards.
Improve visibility of information assets, data flows, software assets, hardware assets, ownership, dependencies, and critical services.
Define governance approaches for asset reconciliation, configuration management, and ongoing compliance monitoring.
Work closely with security, IAM, infrastructure, information governance, and operational teams to improve asset integrity and risk management.
Support role-based access controls, auditability, evidence management, and secure operational processes across asset management platforms.

Requirements

Strong experience with ServiceNow ITAM / SAM Pro / HAM Pro / CMDB.
Experience developing or governing enterprise-scale CMDB and Asset Register capabilities.
Strong understanding of asset lifecycle management, configuration governance, and reconciliation processes.
Experience managing software, hardware, information, and/or data asset inventories within regulated environments.
Knowledge of asset ownership models, data governance, and operational risk management.
Experience supporting governance frameworks such as DSPT, NIS, GDPR, or ISO 27001.
Understanding of ServiceNow Discovery, Service Mapping, and asset integration approaches.
Experience implementing governance controls including RBAC, audit logging, secure disposal, and evidence management.
Strong stakeholder engagement and governance experience across technical and operational teams.
Must have or be willing to undergo Security Clearance.

Skills

ServiceNow ITAM / SAM Pro / HAM Pro / CMDB
ServiceNow CMDB
ServiceNow Discovery
ServiceNow Service Mapping
Asset lifecycle management
Configuration governance
Reconciliation processes
Software asset management
Hardware asset management
Information asset management
Data asset management
Data governance
Operational risk management
RBAC
Audit logging
Secure disposal
Evidence management
Stakeholder engagement
Entra ID
Endpoint management
Identity-driven asset governance
Azure
M365
VMware
Windows
Linux
Hybrid infrastructure environments

Location

Work Type

Flexible Working
Home working
Part time

Experience Level

Experienced

Education Level

ServiceNow certifications highly desirable

Benefits

Autonomy to develop and grow skills and experience
Part of exciting project work that is making a difference in society
Strong, inspiring and thought-provoking leadership
A supportive and collaborative environment
Development – access to LinkedIn Learning, a management development programme, and training
Wellness – 24/7 confidential employee assistance programme
Flexible Working – including home working and part time
Social – office parties, breakfast Tuesdays, monthly pizza Thursdays, Thirsty Thursdays, and commitment to charitable causes
Time Off – 25 days of annual leave a year, plus bank holidays, with the option to buy 5 extra days each year
Volunteering – 2 paid days per year to volunteer in our local communities or within a charity organisation
Pension – Salary Exchange Scheme with 4% employer contribution and 5% employee contribution
Life Assurance – of 4 times base salary
Private Medical Insurance – which is non-contributory (spouse and dependants included)
Worldwide Travel Insurance – which is non-contributory (spouse and dependants included)
Enhanced Maternity and Paternity Pay
Travel – season ticket loan, cycle to work scheme

About the Company

Since our establishment in 1990, Methods has partnered with a range of central government departments and agencies to transform the way the public sector operates in the UK.
Our mission is to improve and safeguard public-facing services. We apply digital thinking to ensure the future of our public services is centred around our citizens.
Our human touch sets us apart from other consultancies, system integrators and software houses - we have a customer-centric value system whereby we focus on delivering what is right for our clients.
We passionately support our clients in the success of their projects while working collaboratively to share skill sets and solve problems. At Methods we have fun while working hard; we are not afraid of making mistakes and learning from them.
Methods are experts in delivering secure, resilient cyber and information services – keeping systems and data safe. We help organisations improve processes such as threat management by building an identity management programme, and establishing prevention, detection and response capabilities to cyber-attacks.