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About the Role
International SOS Japan is seeking a Japanese-English bilingual Near Patient Quality Assurance Lead to support quality assurance and patient safety initiatives across partner healthcare facilities.
Responsibilities
- Lead quality assurance and patient safety initiatives across partner hospitals, clinics, and healthcare facilities.
- Investigate quality-related incidents, complaints, and grievances and recommend corrective actions.
- Conduct quality reviews, audits, and case evaluations to ensure compliance with clinical and operational standards.
- Analyze quality and performance data to identify trends and improvement opportunities.
- Develop, implement, and monitor quality improvement and risk mitigation plans.
- Collaborate with internal teams and healthcare facilities to improve patient outcomes and service quality.
- Prepare quality reports and provide recommendations to stakeholders.
- Support continuous improvement activities, clinical governance, and best practice implementation.
Requirements
- Business-level English and native-level Japanese proficiency
- Registered Nurse with at least 3 years of clinical experience
- Experience in quality assurance, patient safety, clinical governance, healthcare management, or a related field
- Experience conducting investigations, audits, or quality improvement projects
- Strong analytical, communication, and stakeholder management skills
- Proficiency in Microsoft Office applications
Skills
- Quality Assurance
- Patient Safety
- Clinical Governance
- Healthcare Management
- Investigation
- Auditing
- Quality Improvement
- Analytical Skills
- Communication Skills
- Stakeholder Management
- Microsoft Office
Location
- Japan
Work Type
- Fully Remote
- Fixed-Term Contract
Experience Level
- 3 years of clinical experience
- Experience in quality assurance, patient safety, clinical governance, healthcare management, or a related field
- Experience conducting investigations, audits, or quality improvement projects
Education Level
- Registered Nurse
About the Company
- International SOS Japan supports quality assurance and patient safety initiatives across partner healthcare facilities.