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About the Role
The Siemens Healthineers MES Engineer provides engineering support for Managed Equipment Service operations, ensuring Siemens Healthcare meets its contractual obligations while upholding company values.
Responsibilities
- Investigate and diagnose faults on medical equipment, implementing appropriate remedial actions considering patient safety, efficiency, cost, performance, and response/fix times.
- Perform repairs according to manufacturer specifications and Service Level Agreements (SLAs).
- Conduct Planned Preventative Maintenance (PPMs) as per the agreed program and schedules.
- Carry out acceptance testing and commissioning of new, loan, and trial equipment following MHRA guidelines.
- Achieve Customer Satisfaction targets.
- Maintain company standards for Compliance, Quality, and Health & Safety within MES operations.
- Initiate process improvements to enhance efficiency and achieve cost savings.
- Enter and maintain data in the EAM (Siemens asset database).
- Attend relevant training courses, meetings, and conferences.
- Assist with annual equipment inventory and audits, as well as internal/external audits.
- Perform other duties as required to meet operational needs.
Requirements
- Electronics, Medical, or Engineering Degree or HNC (or equivalent qualification or experience).
- Proven post-qualification work experience in a Managed Equipment Services (MES) / EBME workshop within a hospital environment.
- Good written and verbal communication skills.
- Sound knowledge of engineering principles and their practical application.
- Familiarity with Microsoft packages and service management software.
- Good understanding of working to service level agreements and customer satisfaction targets.
Education Level
- Electronics, Medical or Engineering Degree or HNC (or equivalent qualification or experience)
Benefits
- 26 days of holidays with possibility to buy an additional 10 days
- Flexible benefits, including medical cover
- Pension contribution (match up to 10%)
- Company shares
- Volunteering days
About the Company
- Pioneering breakthroughs in healthcare for everyone, everywhere, sustainably.
- An inspiring and caring global community that celebrates diversity and individuality.
- Encourages stepping beyond comfort zones, offering resources and flexibility for professional and personal growth.
- Values unique contributions.