Impress employers and recruiters.
Choose from hundreds of resume examples.
Impress employers and recruiters.
Choose from hundreds of resume examples.
Target Resume Now
Tailor your resume to this Endpoint Management Specialist role.
Rezi rewrites your resume against Ipsen's job description. Free.
Tailor your resume to this Endpoint Management Specialist role.
Rezi rewrites your resume against Ipsen's job description. Free.
Don't guess if your resume is good enough.
See how it scores against the Endpoint Management Specialist posting at Ipsen — free, in seconds.
Don't guess if your resume is good enough.
See how it scores against the Endpoint Management Specialist posting at Ipsen — free, in seconds.
About the Role
The Global Workplace team operates and manages the company’s endpoint management platforms and technologies. The ideal candidate will possess strong technical expertise, problem-solving skills, and a customer-focused approach to deliver reliable, scalable, and secure endpoint solutions.
Responsibilities
- Implement, administer, and configure MECM.
- Manage OS images for large corporate environments, including deployment and knowledge of OSD & Autopilot.
- Perform software distribution, packaging, patching, and imaging.
- Manage mobile devices extensively.
- Evaluate emerging technologies for compatibility with business needs.
- Contribute to best practices and standards for deploying enterprise desktop technologies.
- Direct daily operational responsibilities for IT services partners.
- Provide technical expertise, guidance, and strategic recommendations to other IT groups.
- Investigate, analyze, and resolve technical issues, and automate responses to prevent reoccurrences.
- Provide third-level technical support for core business applications, coordinating with vendors and internal experts.
- Resolve all tickets escalated from the service desk, including administrative activities, and provide status reports.
Requirements
- Extensive experience in the implementation, administration and configuration of MECM.
- Experience managing an OS image for large corporate environments, including deployment and knowledge of OSD & Autopilot.
- Extensive experience in Software Distribution, Packaging, Patching & Imaging.
- Working knowledge of Microsoft Intune, Azure VDI & Defender EDR.
- Extensive experience in Mobile Device Management.
- Experience with endpoint management solutions: Microsoft Intune, JAMF, Apple Business Manager.
- Experience with endpoint encryption: Microsoft BitLocker or other enterprise tools.
- Experience with enterprise endpoint security solutions: Microsoft Defender EDR, McAfee, etc.
- Experience with Microsoft Office 365 and Entra AD.
- Experience with IT Asset Management: ServiceNow, Flexera, etc.
- Experience with Microsoft PowerPoint, Project & Visio.
- Enterprise-level knowledge of Microsoft operating systems, specifically Windows 11.
- Knowledge of desktop virtualization and thin client technologies, including Azure VDI.
- Proficiency in scripting using WQL, SQL and PowerShell.
- Customer service focused with a professional and positive attitude.
- Ability to ensure the effective and timely implementation of all security standards.
- Purchasing management experience.
- Excellent oral and written communication skills.
- Experience in contract management.
- Ability to organize own workload effectively, efficiently and independently.
- Ability to handle multiple tasks simultaneously while maintaining high standards.
- Ability to meet deadlines and prioritize a busy workload.
Skills
- MECM
- OSD
- Autopilot
- Software Distribution
- Packaging
- Patching
- Imaging
- Microsoft Intune
- Azure VDI
- Defender EDR
- Mobile Device Management
- JAMF
- Apple Business Manager
- Microsoft BitLocker
- McAfee
- Microsoft Office 365
- Entra AD
- ServiceNow
- Flexera
- Microsoft PowerPoint
- Microsoft Project
- Microsoft Visio
- Windows 11
- Desktop Virtualization
- Thin Client Technologies
- WQL
- SQL
- PowerShell
- Customer Service
- Communication Skills
Location
- London, UK
Work Type
- Hybrid Working
Experience Level
- 5+ years of related experience
Education Level
- Technical certifications desired, including Microsoft Intune or Azure.
- Bachelor’s degree in Computer Science or a related field
About the Company
- Ipsen is a mid-sized global biopharmaceutical company focused on transformative medicines in Oncology, Rare Disease and Neuroscience.
- Supported by nearly 100 years of development experience, with global hubs in the U.S., France and the U.K.
- Tackles areas of high unmet medical need through research and innovation.
- Passionate teams in over 40 countries work to bring medicines to patients in 88 countries.
- Builds a workplace that champions human-centric leadership and fosters a culture of collaboration, excellence and impact.
- Empowers individuals to be their true selves, grow and thrive alongside the company’s success.
- Aims for sustainable growth, creating real impact on patients and society.
Equal Opportunity
- Committed to creating a workplace where everyone feels heard, valued, and supported.
- Embraces diversity and values different perspectives and experiences.
- Drives commitment to inclusion and equal opportunities.
- Believes including diverse ways of thinking leads to more thoughtful decisions and innovative solutions.
- Strives to better understand the communities served.
- Offers support for adjustments or assistance during the application process, handled with care and not affecting the application outcome.