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About the Role
As an ANZ Home & Investment Lending Executive, you will leverage your local market knowledge to build strong customer relationships, guide them through the home loan process, and deliver an exceptional customer experience. This role requires self-sourcing business, similar to mobile lending roles, and offers opportunities for professional growth through training, development, and specialized coaching.
Responsibilities
- Build strong relationships with customers.
- Coach customers through the home loan journey.
- Deliver an exceptional customer experience.
- Self-source business.
- Build lending capability through training and development.
- Utilize specialized coaching support.
- Network to build customer and community connections.
- Promote ANZ.
- Educate customers about digital solutions using technology.
Requirements
- Demonstrated residential lending and retail banking experience.
- Experience in a sales role with financial targets and pipeline building.
- Exceptional stakeholder engagement and relationship-building skills.
- Strong customer focus.
- Financial savvy with keen attention to detail.
- Active user and promoter of technology.
- Ability to multi-task and adapt to change and ambiguity.
- Excellent communication, presentation, and interpersonal skills.
- Proactive attitude.
- Desire to be part of a productive, supportive, and collaborative team environment.
Skills
- Residential lending
- Retail banking
- Sales
- Financial targets
- Pipeline building
- Stakeholder engagement
- Relationship building
- Networking
- Customer focus
- Financial acumen
- Attention to detail
- Technology utilization
- Multi-tasking
- Adaptability
- Communication
- Presentation
- Interpersonal skills
Location
- Inner Sydney, NSW
Work Type
- Permanent
- Full-time
Experience Level
- Not specified
Education Level
- Not specified
Benefits
- Access to health and wellbeing services
- Discounts on selected products and services from ANZ
About the Company
- ANZ is shaping a world where people and communities thrive.
- ANZ is committed to growth in the Australian home and investment lending market.
- ANZ is making significant investments in lending operations to improve turnaround times and service quality.
- ANZ provides dedicated capability coaches to help grow skills and expand business opportunities.
- ANZ offers lending career pathways for progression and promotion.
- ANZ has a new approach to remuneration for Home & Investment Lending Managers.
- ANZ is changing with the banking industry, offering opportunities to try new things, learn, and grow.
- ANZ offers a range of flexible working arrangements.
- ANZ celebrates the diverse backgrounds, perspectives, and life experiences of its people.
- ANZ is committed to building a workplace that reflects the diversity of the communities it serves.
Equal Opportunity
- We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.
- If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.