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About the Role
The Room Attendant (PM) is responsible for the daily ownership and operational execution of the Housekeeping Department. This role requires comfort in communicating with guests and housekeeping staff to efficiently service guest rooms. Teamwork and the ability to perform daily tasks are essential for success.
Responsibilities
- Clean and service assigned rooms or areas according to established standards and procedures.
- Clean and arrange guest rooms to hotel standards for guest arrival.
- Clean and maintain common areas of the hotel.
- Perform laundry duties as necessary.
- Stock and maintain housekeeping supply rooms.
- Ensure a high level of customer service is performed at all times.
- Assist guests with requests and questions as necessary.
- Report any damages or repairs needed to management.
- Report all lost and found items to the Housekeeping Manager.
Requirements
- Comfortable communicating with guests.
- Comfortable communicating with Housekeeping staff.
- Ability to perform daily tasks required for the position.
Skills
- Customer service
- Communication
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- 401(k) retirement match
- Paid Holidays
- Paid Time Off
- Employee Assistance Program
- Employee Fund