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About the Role
Assist the Store Management team with storewide objectives, ensuring a culture of collective high performance and great customer experiences across the store, with a specific focus on the Communications department.
Responsibilities
- Achieve sales and profitability targets through providing ongoing training, coaching, support and feedback to the store’s Communication Team, putting the customer at the center of everything you do
- Lead and maintain the agreed communications department merchandising standards
- Ensure all Communications Department activities meet compliance and legislative standards, with an emphasis on Safety, including in-store process and incident reporting
Requirements
- Enjoy working in a casual and fun atmosphere
- Proven retail experience
- Broad knowledge of Telco
- Proven customer service experience
- Background in cash handling, including the use of EFTPOS facilities (preferably electronic POS systems)
- Ability to sell retail products and merchandise
- Ability to work both independently and as part of a consolidated sales team
- Ability to work under pressure
Skills
- Telco knowledge
- Customer service
- Cash handling
- EFTPOS facilities
- Sales
- Merchandising
Work Type
- Permanent Full Time
- Hybrid working models for eligible roles
Benefits
- Competitive remuneration
- Generous sales commission and other fantastic incentives
- Access to exciting career opportunities
- Comprehensive training and development programs
- Fantastic discounts across the JB Hi-Fi Group
- Access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings
- 12 weeks paid parental leave for eligible primary carers
- Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources
- Helping Hands workplace giving program
About the Company
- JB Hi-Fi is one of Australia’s largest and most trusted retailers.
- The team is passionate, knowledgeable, and down-to-earth.
- We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
- We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.
- JB Hi-Fi is the perfect place to power your career.
Equal Opportunity
- JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.