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About the Role
Responsible for running in-club pickleball tournaments, ensuring revenue goals are met, and providing an excellent customer service experience to members.
Responsibilities
- Owns all preparation work required for tournament, including application submission, website setup, promotion, registration handling, draw updates, schedule creation, and court coordination.
- Leads and supervises during tournament/event.
- Ensures all pickleball courts and equipment are clean, organized, and in good working condition.
- Partners with additional Life Time departments as needed.
- Quickly and efficiently responds to member questions, comments, and concerns.
- Responsible for achieving or exceeding pickleball tournament revenue and CM goals.
- Actively manages tournament expenses, including labor and supplies, while reducing non-essential expenses.
- Recaps tournament financials post-event.
Requirements
- Excellent customer service skills, friendly, outgoing, and positive attitude.
- Thorough knowledge of the game of tennis and possesses effective teaching styles and techniques.
- Excellent communication, time management, and organization skills.
- Comfortable working with all age groups and building positive relationships with members and team members.
- Ability to sit, stand, walk, reach, climb and lift up to 50 pounds.
Skills
- Pickleball
- Tennis
- Customer Service
- Communication
- Time Management
- Organization
Location
- Onsite
Work Type
- Full-time
Experience Level
- 1-2 years of pickleball experience
Education Level
- High School Diploma or Equivalent
Benefits
- A fully subsidized membership
- Discounts on Life Time products and services
- 401(k) retirement savings plan with company discretionary match (21 years of age and older)
- Training and professional development
- Paid sick leave where required by law
- Medical, dental, vision, and prescription drug coverage
- Short term and long term disability insurance
- Life insurance
- Pre-tax flexible spending and dependent care plans
- Parental leave and adoption assistance
- Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave
- Deferred compensation plan, if the team member meets the required income threshold
About the Company
- Life Time is a place for everyone.
Equal Opportunity
- As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.