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About the Role
This role builds world-class user experiences that connect Base's value propositions throughout the entire member lifecycle, from driving education and conversion to supporting member retention and satisfaction. It requires a user-centric approach, strong data fundamentals, and the ability to build quickly within existing system constraints.
Responsibilities
- Collaborate with Sales, Marketing, and other GTM teams to understand gaps in the member-experience and user journey.
- Investigate product experiences that could improve the current user journey.
- Explore and acquire data needed to build better experiences.
- Ship MVP experiences quickly and collect data to measure outcomes, success, and learnings.
- Iterate quickly on product features.
- Build out product roadmaps across the experience funnel to solve conversion and retention problems.
Requirements
- A user-centric approach to investigating, understanding, and solving problems.
- Systems thinking: understanding how data and processes connect across teams.
- Experience in growth engineering, product, or another fast-paced technical role.
- Strong data fundamentals: building reports to investigate problems, analyze results, drive action from insights, and monitor success.
- A drive to iterate and improve rapidly.
- An understanding of software architectures and best practices.
- Strong communication with both technical and non-technical stakeholders.
Skills
- User empathy
- Data analysis
- Systems thinking
- Growth engineering
- Product management
- Software architecture
- Communication
Location
- Onsite
Work Type
- Full-time
Experience Level
- Startup experience
- Fast-paced technical role
About the Company
- Base is America’s next-generation power company, rebuilding the foundation of modern electricity by deploying a vast network of distributed batteries.
- We are engineers, operators, and creatives solving complex, interdisciplinary challenges.
- The Growth team sets the pace for how fast Base can deliver affordable, reliable power.
- We operate as one team across marketing, sales, support, product, and design, lean and high-ownership.
- Our values include First Principles Thinking, Operating at Base Pace, Giving & Getting Feedback, Everyone’s an Owner, Strong Opinions Loosely Held, Commitment to the Mission, and Fun & Optimism Coexisting with Grit.