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About the Role

AXIS is seeking a Senior Claims Specialist - Casualty & Specialty to join our Canada Claims Team. This role involves direct handling of complex primary and excess claims under our General Liability, Design Professional E&O and other specialty policies. The successful candidate will bring strong technical claims expertise, sound judgement and the ability to navigate complex coverage, liability and damages, and litigation issues. This individual will work closely with insureds, brokers, external counsel, underwriting partners and claims leadership to drive claims toward efficient and appropriate resolution.

Responsibilities

Direct handling primary and excess casualty and specialty claims, including claims under General Liability, Design Professional E&O, Miscellaneous E&O and other specialty policies.
Investigating and analyzing liability, damages and insurance coverage issues.
Drafting and communicating clear, well-supported coverage positions and settlement rationales to insureds, brokers and legal counsel.
Assessing exposure, establishing and maintaining accurate reserves, and strategically guiding litigated and non-litigated matters towards efficient resolution.
Assigning and managing external vendors including legal counsel by providing budget and billing oversight, driving litigation strategy, and collaborating with internal Vendor Management teams to enhance cost management efforts.
Collaborating with insureds and defence counsel to advance the defence and resolution of claims, including participating in settlement negotiations, mediations and settlement conferences, presenting well-reasoned positions and negotiating outcomes that reflect overall exposure.
Maintaining open and professional communication with broker partners and insureds on claim-related activity, and keeping internal stakeholders informed of significant developments, trends, and large loss activity.
Maintaining high standards and timely file documentation, ensuring each file reflects a clear and complete rationale for all claims decisions, including coverage determinations, exposure assessments, reserves and file strategy.
Acting as a technical resource and mentor to peers, contributing to a culture of collaboration, knowledge sharing, and continuous improvement.
Contributing to internal initiatives, process enhancements, and training sessions.
Other duties as assigned

Requirements

5-7+ years of experience in claims handling, litigation, or related legal/insurance roles, with exposure to both primary and excess casualty and specialty lines.
Demonstrated analytical, investigative and negotiation skills, with the ability to evaluate coverage, liability, damages and claim resolution options.
In-depth knowledge of claims, litigation, and trial processes.
Ability to influence and collaborate at all organizational levels, both internally and externally.
Ability to identify and resolve complex, disputed claims.
Demonstrated organizational and technical skills.
Deep understanding of casualty and specialty lines coverage and claim resolution strategies.
Understanding of and ability to balance both the immediate claim issues as well as the broader portfolio impact and customer service impact of coverage disputes and issues.
Excellent oral and written communication skills with the ability to deal effectively with people with conflicting expectations, differing opinions, and multiple viewpoints.
Ability to work in the office three days per week and attend occasional travel or off-site meetings.

Skills

Claims handling
Litigation
General Liability
Design Professional E&O
Miscellaneous E&O
Casualty and specialty claims
Coverage analysis
Liability assessment
Damages assessment
Negotiation
Vendor management
File documentation
Technical resource
Mentoring
Process improvement
French language skills (asset)

Location

Canada

Work Type

Hybrid work model
Onsite (3 days per week)

Experience Level

Senior

Education Level

Post-secondary education in law, insurance, business, or a related field, or an equivalent combination of education and experience.
CIP or Law Degree (asset)

Salary/Compensations

Competitive target incentive compensation, with awards based on overall corporate and individual performance.

Benefits

Comprehensive benefits
Competitive compensation
Attractive work-life perks
Incentivize exceptional performance
Medical plans for you and your family
Health and wellness programs
Retirement plans
Tuition reimbursement
Paid vacation

About the Company

AXIS Capital is a trusted global provider of specialty lines insurance and reinsurance.
We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders.
We proudly maintain an entrepreneurial, disciplined and ethical corporate culture.
As a member of AXIS, you join a team that is among the best in the industry.
We believe that we are only as strong as our people.
We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves.
We provide people and organizations the confidence to take necessary risks in the pursuit of their goals and ambitions.
Our strength is grounded in our people and our culture, which encourages collaboration, diversity, and entrepreneurial thinking.
We celebrate diversity and strive to create an inclusive environment for all employees.
We are committed to your professional development and offer various opportunities for growth advancement.
We believe in making a difference and support various social impact initiatives.
Everyday demonstration of the AXIS behaviors that support and align with AXIS values: People, Decisiveness, Excellence and Stronger Together.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to any protected characteristic, including age, color, disability, ethnicity, gender identity, marital status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any basis prohibited by the laws that govern its operations.