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About the Role
The IT Systems Engineer is a senior individual contributor role responsible for the design, build, and day-to-day operation of the corporate technology environment, with a primary focus on Microsoft 365 and Entra ID, endpoint fleet management, and identity and access administration.
Responsibilities
- Design, build, and maintain the Microsoft 365 tenant architecture and configuration.
- Administer Entra ID as the organization's identity provider, including designing and maintaining conditional access policy, MFA enforcement, and privileged access controls.
- Maintain group-based entitlement and licensing structures that scale with headcount.
- Support SSO integrations into client environments in coordination with the Development and DevOps teams.
- Own the endpoint fleet end to end across macOS and Windows, including procurement, imaging, MDM enrollment, configuration baseline, patch compliance, disk encryption enforcement, and remediation of non-compliant devices.
- Manage warranty, refresh cycle, and secure disposal of endpoints.
- Design and automate joiner, mover, and leaver processes, including account provisioning, hardware logistics and shipping, and first-day setup.
- Ensure same-day deprovisioning of accounts and access on employee exit.
- Automate recurring administrative work using PowerShell and Microsoft Graph, maintaining scripts in version control with documentation.
- Maintain the SaaS application inventory, optimize licensing, manage renewals, and identify unsanctioned applications.
- Provide day-to-day technical support to staff.
- Produce runbooks and documentation required for the environment to be maintainable by others.
- Offer suggestions and opinions on technical solutioning.
- Identify and quantify technical debt within the corporate environment.
Requirements
- Minimum Bachelor's Degree in Information Technology, Computer Science, or equivalent practical experience.
- 6-10+ years in corporate IT, systems administration, or systems engineering in a professional environment.
- Demonstrated experience building or rebuilding a Microsoft 365 environment.
- Experience in Microsoft ecosystem administration including Entra ID, Microsoft Intune, Exchange Online, SharePoint, and Teams.
- Experience managing a mixed macOS and Windows endpoint fleet.
- Automation capability using PowerShell and the Microsoft Graph API.
- Experience as the primary or sole IT function at an organization of approximately 30-150 people.
- Sound judgment in sequencing change within a live production environment.
- Ability to work independently and as part of a team; a self-starter, comfortable working with complex systems, eager to take on a wide range of responsibilities.
- Experience within an organization operating under ISO 27001 or SOC 2, and an understanding of how IT systems produce audit evidence (preferred).
- Experience with Microsoft Defender and Microsoft Purview (preferred).
- Experience supporting a technically sophisticated user base of software engineers (preferred).
- Exposure to common cloud services and an understanding of how corporate identity integrates with cloud workloads (preferred).
Skills
- Microsoft 365
- Entra ID
- Identity and Access Administration
- Endpoint Fleet Management
- Microsoft Intune
- Exchange Online
- SharePoint
- Teams
- macOS
- Windows
- PowerShell
- Microsoft Graph API
- SSO Integrations
- ISO 27001
- SOC 2
- Microsoft Defender
- Microsoft Purview
- Cloud Services
Location
- Calgary
- Toronto
- Remote (Canada)
Work Type
- Full-time
- Fully remote
Experience Level
- Senior
- 6-10+ years
Education Level
- Bachelor's Degree in Information Technology, Computer Science, or equivalent practical experience
Salary/Compensations
- Competitive base salary plus performance incentives
Benefits
- Stock options
- 10 paid sick days per year
- Comprehensive benefits, including health and dental
About the Company
- Engineered Intelligence (EII) is a utility infrastructure technology company headquartered in Calgary with offices in Toronto, and additional locations opening in the US.
- Our software is used by many of North America’s most reliable electric utilities to manage their physical grid assets and optimize intervention and investment decision-making.
- We leverage robust statistics, reliability engineering principles, and machine learning to provide defensible recommendations for our customers’ short- and long-term asset performance management, capital spend, and planning strategies.
- One of our core differentiators is the technical experience and support our clients receive, including subject matter expertise, engineering services, and consultation.
- Our team is full of former electrical utility industry professionals who understand the challenges of managing electrical infrastructure within a heavily regulated environment.
- Our core values include Teamwork, Customer Commitment, Innovation, and Ownership.
- We are a lean, well-established, mid-size company experiencing sustained, fast and intentional growth.
- Our team of professionals is fully remote, spanning across Canada, the United States and Europe with optional in-person office spaces in Calgary and Toronto for collaborative work and hosting clients.