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About the Role
This role plays a critical part in assisting clients to reduce Business Rates liabilities, identify savings opportunities, and deliver measurable value across complex property portfolios. You will work alongside surveyors, analysts, finance professionals, and local authorities to manage Business Rates payments for major UK property investors, developers, occupiers, and corporate clients.
Responsibilities
- Manage and process Business Rates payments for a diverse client portfolio.
- Review rates bills, notices, and assessments for accuracy and compliance.
- Identify billing errors, overcharges, exemptions, reliefs, and savings opportunities.
- Proactively reduce client liabilities through detailed analysis and investigation.
- Schedule and process payments according to client requirements and statutory deadlines.
- Reconcile payment accounts and maintain accurate, audit-ready records.
- Liaise with local authorities, clients, and internal stakeholders to resolve payment queries and discrepancies.
- Support the preparation of client reports and payment summaries.
- Maintain documentation in accordance with GDPR and company policies.
- Collaborate with surveyors and analysts to support appeals, relief applications, and mitigation strategies.
- Take ownership of workload and contribute to revenue generation through identification and delivery of client savings.
- Support continuous improvement initiatives across payment processes, systems, and controls.
Requirements
- Experience in Business Rates, Property Tax, Revenues, Payments, Finance Administration, or a related field.
- Strong analytical and problem-solving skills.
- Excellent attention to detail and accuracy.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Strong communication and stakeholder management skills.
- Proficiency in Microsoft Excel and other financial systems.
- A proactive approach with accountability for outcomes and client service delivery.
- Experience within a Local Authority Revenues Team.
- Knowledge of UK Business Rates (NNDR) legislation and billing processes.
- Experience working within a Property Tax consultancy, surveying practice, or corporate rates environment.
- Understanding of rating assessments, reliefs, exemptions, and local authority billing processes.
- Experience managing large property portfolios or payment programmes.
Skills
- Microsoft Excel
- Financial systems
Location
- UK
Work Type
- Flexible Work Environment
Experience Level
- Experience in Business Rates, Property Tax, Revenues, Payments, Finance Administration, or a related field
- Experience within a Local Authority Revenues Team
- Experience working within a Property Tax consultancy, surveying practice, or corporate rates environment
- Experience managing large property portfolios or payment programmes
Benefits
- Competitive Compensation and Benefits
- Business Connectivity Reimbursement (Phone/Internet)
- Gym Membership or Equipment Reimbursement
- LinkedIn Learning Subscription
- Tuition Reimbursement After One Year of Service
About the Company
- Ryan is a leading global tax services and software provider, helping clients manage complex tax obligations while identifying opportunities to reduce costs and improve efficiencies.
- Recognised as one of the world's best workplaces, Ryan has been named to the Fortune 100 Best Companies to Work For® and continues to be recognised as one of the UK's Best Workplaces.
- Award-Winning Culture & Community Outreach