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The Restaurant Host serves Neiman Marcus customers in a warm, accommodating, and professional manner by greeting and seating customers.

Maintains presence at host stand / door to professionally and graciously greet and seat customers
Monitors server performance to ensure smooth service during the customers’ dining experience
Observes proper telephone etiquette
Handles reservations through OpenTable platform (including VIPs) and any additional inquiries regarding hours of operation, specials, events, etc.
Organizes reservations, maximizes seating during operating hours, and optimizes staffing and customer traffic
Adheres to established accounting procedures for all transactions, including all authorized methods of payment and maintains knowledge of the POS system
Keeps flow of service to standards (e.g., proper seating of customers to each wait station)
Participates in daily pre-shift meetings
Fulfills duties that may involve lifting objects (e.g., tables, chairs, highchairs, etc.)
Maintains cleanliness and presentability of all menus and menu covers
Maintains the highest level of hygiene standards to include, but not limited to: Clean, pressed uniform jacket and accompanying clothing and shoes; Clean and professionally styled hair and nails, maintained to avoid food contamination risks
Adheres to posted work schedule and follows established procedures for schedule and shift changes

High School diploma or GED preferred
Knowledge of OpenTable platform
Excellent oral and written communication skills
Ability to work autonomously
Motivated and results-driven
Ability to interact graciously with the public and handle multiple duties at the same time
Exceptional customer service and problem-solving skills
"Win together" mentality
Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays

Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan
Basic life insurance
Supplemental life insurance
Disability insurance
Variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
Amazing employee discount

Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary.
It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives.
Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations.
It serves customers across its 36 stores, digital channels, and through remote selling.
It is part of Saks Global’s portfolio of world-class luxury retailers and real estate assets.

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Restaurant Host at Saks Fifth Avenue

Restaurant Host