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About the Role
The Restaurant Server Assistant maintains dining room setup to ensure guests receive food and beverage service consistent with Neiman Marcus's high standards.
Responsibilities
- Focuses on table maintenance in the dining room, including clearing and re-setting tables
- Delivers popovers, butter, and pours water
- Delivers food and beverage to guests as indicated by kitchen tickets
- Maintains the bus station and beverage areas
- Learns table numbers and sections in the dining area
- Assists kitchen staff and service staff with any service needs (e.g., additional customer requests, restocking plates, bagging “to go” orders, setting up expediter station)
- Assists waitstaff with any service needs, refilling beverages and running food from the kitchen to the dining room as needed
- Sets up the dining room with key items, including but not limited to coffee, iced tea, and ice
- Maintains dining room by restocking glasses, flatware, and linens
- Participates in daily pre-shift meeting
- Executes pre-shift, post-shift, and daily and weekly duties as assigned by supervisor
- Lifts and moves objects (e.g., tables, chairs, highchairs, etc.)
- Cleans and maintains restaurant and workstation
- Maintains the highest level of hygiene standards to include, but not limited to: Clean, pressed uniform jacket and accompanying clothing and shoes; Clean and professionally styled hair and nails, maintained to avoid food contamination risks
- Reports to work area dressed appropriately and prepared to work with any necessary supplies / equipment to perform job duties
Requirements
- Experience in serving food and beverage and following proper table service guidelines
- Ability to work autonomously
- Motivated and results-driven
- Knowledge of proper placement of china, glass, and flatware for table settings
- Thorough knowledge of order of service and proper placement of table settings (e.g., china, glass, flatware), food, and beverage as indicated by the kitchen ticket and the guidebook
- Thorough knowledge of food, including preparation and culinary terminology
- Ability to interact graciously with the public and handle multiple duties at the same time
- Exceptional customer service and problem-solving skills
- "Win together" mentality
- Role requires standing, bending, climbing stairs, and lifting and carrying 35 pounds
- Associates must be willing to work a flexible schedule based on business needs, which will include evenings, weekends, and holidays
Skills
- Customer service
- Problem-solving
Location
- Remote
Work Type
- Full-time
Experience Level
- Entry Level
Education Level
- High School diploma or GED preferred
Salary/Compensations
- $18.44 - $23.04
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Basic life insurance
- Supplemental life insurance
- Disability insurance
- Variety of additional voluntary benefits (such as critical illness, hospital and accident insurance)
- Employee discount
About the Company
- Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary.
- It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and “Retail-tainment” initiatives.
- Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations.
- It serves customers across its 36 stores, digital channels, and through remote selling.
- It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets.
Equal Opportunity
- Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
- If you are interested in applying for employment with Saks Global and would like to request special assistance or an accommodation, please contact the store.
- Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.
- If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@exemplarluxury.com.