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About the Role
The Human Resources Manager oversees the administration, coordination, and evaluation of the human resource function, with a strong emphasis on labor relations, HRIS and payroll systems, benefits, compensation, and employment law.
Responsibilities
- Approach all encounters with employees in an attentive, friendly, courteous, and service-oriented manner.
- Maintain high standards of personal appearance and grooming.
- Comply at all times with Resorts World standards and regulations to encourage safety and efficient Casino operations.
- Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees.
- Schedule management conferences with employees.
- Hear and resolve employee grievances.
- Counsel employees and supervisors.
- Develop and maintain affirmative action program.
- File EEO-1 annually.
- Maintain records, reports and logs to conform to EEO regulations.
- Define job positions for recruitments and manage the interview process.
- Manage employee relations and labor relations.
- Maintain management guidelines by preparing, updating, and recommending human resource policies and procedures.
- Interpret and administer contracts pertaining to wages, grievances, employee welfare, pension, health care, union and management practices.
- Work with Compensation and Benefits Supervisor to implement and update compensation program.
- Rewrite job descriptions as necessary.
- Conduct annual salary surveys and develop merit pool (salary budget).
- Analyze compensation.
- Monitor the performance evaluation program and revise as necessary.
- Work with department heads to attend stand up meetings and department meetings to ensure HR visibility and support.
- Assist with the implementation of employee recognition program and events to drive morale and foster positive attitude.
- Consult with legal counsel to ensure that policies comply with federal and state law.
- Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
- Prepare employee separation notices and related documentation.
- Conduct exit interviews to determine reasons behind separations.
- Represent organization at personnel related hearings, investigations, arbitrations, mediations and other related meetings.
- Assist with outside suppliers to provide employee services, such as temporary employees, search firms or relocation services.
Requirements
- Must be able to evaluate and select among alternative course of actions quickly and accurately.
- Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
- Must be effective and listening to, understanding, and clarifying the concerns and issues raised by managers and employees.
- Must be able to work with and understand financial information and data, and basic arithmetic functions.
- Ability to sit at a desk for extended periods of time.
- Ability to walk the property to observe and be available to employees.
- Ability to work long hours frequently.
- Ability to formulate and communicate ideas.
- Ability to think analytically, logically and to make independent decisions.
- Must be at least 18 years old.
- Must possess a high school diploma.
- Must have the ability to obtain appropriate license pursuant to the New York State Lottery regulations.
- Must be knowledgeable in all state and federal laws and regulations pertaining to labor and the hiring process.
Skills
- Labor relations
- HRIS systems
- Payroll systems
- Benefits administration
- Compensation
- Diversity
- Employment law
- Law against sexual harassment
- Organization
- Employee relations
- Union grievances
- Coaching
- Counseling
- Discipline
- Affirmative action
- EEO regulations
- Recruitment
- Interview process
- Contract interpretation
- Wage administration
- Employee welfare
- Pension administration
- Health care administration
- Management guidelines
- HR policies
- HR procedures
- Compensation program implementation
- Job description writing
- Salary surveys
- Salary budget management
- Compensation analysis
- Performance evaluation
- Employee recognition programs
- Legal consultation
- Legislation analysis
- Arbitration decision analysis
- Collective bargaining contracts
- Industry trend assessment
- Employee separation
- Exit interviews
- Personnel hearings
- Investigations
- Arbitrations
- Mediation
- Employee services
- Temporary employee management
- Search firm management
- Relocation services
Work Type
- Full-time
Experience Level
- Supervisory
- Management
Education Level
- High school diploma
- Bachelor's degree
Benefits
- Benefits Administration
- Pension
- Health care
About the Company
- Resorts World
Equal Opportunity
- Develops and maintain affirmative action program; files EEO-1 annually; maintains other records, reports and logs to conform to EEO regulations.
- Consults legal counsel to ensure that policies comply with federal and state law.