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About the Role
This operational role supports the installation of static billboard, small format, and transit campaigns, ensuring timely installations, excellent service quality, and accurate operational data for reporting. It offers exposure across the media environment and collaboration with diverse internal and external teams.
Responsibilities
- Assist Campaign Operations Manager to support client service delivery and installation preparation
- Track and ensure 100% installation completion records of all campaigns within agreed timelines
- Build relationships and maintain processes with installers/suppliers
- Manage proof of posting requests
- Accurate and timely processing of manual install records
- Assist in resolving material compliance issues
- Prepare routine, accurate and timely reports to support installer performance
- Participate in team meetings and governance with suppliers to ascertain campaign delivery status and take appropriate action where required
Requirements
- Prior Operations experience
- Experience working to tight deadlines
- Pro-active, upbeat, collaborative nature
- Customer focused, delivering a great experience for stakeholders
- Great attention to detail
- Curious problem solver with a willingness to learn
- Excellent written and verbal communication skills
- Time management skills with the ability to organise, prioritise and multi-task
- Team player
- Confident with MS Office applications, namely Excel and Outlook
Skills
- MS Office (Excel, Outlook)
Location
- Hybrid
Work Type
- Hybrid working
Experience Level
- Operations experience
- Experience working to tight deadlines
Education Level
- Tertiary Education in Business, Media, or related field (Desirable)
Benefits
- 25 days annual leave plus an additional week after the first year
- Volunteer leave
- Dedicated celebration and wellness days
- Participation in bonus or OTE programs
- Comprehensive training and development opportunities (personalised development plans, in-person and online courses)
- Parental leave
- Market-leading fertility leave
- Fully supported hybrid working arrangements
About the Company
- JCDecaux prioritises wellbeing, health, and safety.
- The company values and rewards contributions, with Belonging and Inclusion at the heart of its operations.
- JCDecaux leads the way in transforming the Out-of-Home landscape.
Equal Opportunity
- Opportunities to be part of employee-led steering committees across Diversity & Inclusion, Reconciliation Action Plan (RAP), Corporate Social Responsibility (CSR) and Sustainability.
- Dedicated DEIB committee champions involved in initiatives like Pride Panel, International Women’s Day, and RAP.
- Proudly partners with charities such as R U OK?, Oz Harvest, and Thread Together.